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brettjedi's avatar
brettjedi
Seasoned Rookie
3 years ago

Free web store pack isn’t granting energy

I’ve collected the free pack each day but the energy (Cantina twice, Normal once) has not been credited to me. My Inbox shows the reward been when I hit ‘collect’ the energy isn’t added. Anyone else having this issue?

6 Replies

  • Oongah's avatar
    Oongah
    New Adventurer
    3 years ago
    You don't hit collect, you hit dismiss. The energy and other items were added as soon as you clicked Free in the store.
  • brettjedi's avatar
    brettjedi
    Seasoned Rookie
    3 years ago
    Except they were not added - I had 21 Cantina energy before I hit the free thing at the Web store and I had 21 Cantina energy after. The math says it didn’t add 50 ?
  • Zumwan2's avatar
    Zumwan2
    Seasoned Veteran
    3 years ago
    I'm not experiencing this, in my case the free energy was always added.
  • So I have seen so many people talking about the web store so I tried it out. Nice free packs and they went through with no issues.
  • Yeah it confused me a few times at first too - take a screenshot of your energy before going to the web store - it immediately gets credited when you open it in the web store, not when you interact with the inbox message - hitting dismiss / claiming it in your inbox is a formality - it’s already happened before you hit dismiss)

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