Looking into issue with Grand Arena Championship

I know CG is extremely bad at testing, but, guys, we ARE NOT your beta testers. You confuse something...

This isn't about credits, rewards or even resetting. It's about business. CG doesn't understand this is a business and need to make great first impressions. We understand little bugs like matchmaking, but not working at all is not a bug it is outright neglect. They expect the Star Wars name to carry the customer base to stick with a quickly declining product

"Legend91;c-1894116" wrote:

"Heywood_Jabl0mee;c-1894103" wrote:

"Legend91;c-1894092" wrote:

"Lord_Rayo703;c-1894088" wrote:

"Lord_Rayo703;c-1894091" wrote:
1 credit reward! Come on guys ...... smh

https://forums.galaxy-of-heroes.starwars.ea.com/discussion/207003/looking-into-issue-with-grand-arena-championship#latest
learn to read

We can read, one credit is still rediculous

"We’ll regroup with the full team on Monday and update you on the reward grant for this Championship Exhibition and schedule for the next. "

Is it that hard?

Yup, it's that hard for them to read, to understand, to comprehend.

I am simply disapointed. Last month was boring af and now when i thought it's gonna be better with gac, gac don't work. Arena full of revans and padme-boring, no new events- boring. Making gear 13 but only for those from kyber division(yeah they will be the first to have g13 it's obvious)- boring. I don't want to delete this game from my life but there is nothing much left worthy of staying here.. for those weakminded: i don't want to leave but this is the point where i consider it. No fun here unfortunatelly..

"Massena777;c-1894242" wrote:
I can't stand when almost every major feature in this game comes out with severe bugs that should have been caught by a robust testing process that clearly does not exist at CG.

This really.

Everybody makes mistakes...but those responsible at CG for delivering new content seem to make a lot of mistakes. Someone really does need to have a word with them.


But hey, we've been handsomely rewarded for the error eh! ;)

I understand that stuff happens but this was very disappointing. After a month without Grand Arenas (which is the by far most enjoyable game mode) I was really looking forward to the GAC. After the pop-ups with messages “are you ready for Grand Arena Championships” the devs might have asked themselves if they were....

"DarjeloSalas;c-1894368" wrote:
The dev post says they’ll sort that out for us in the next few days.

They also said we'd be getting rewards for not having GA for a month, then proceeded to not communicate at all what those rewards were.

"QefTserCal;c-1894328" wrote:

"IC3M4N;c-1894244" wrote:


umm, maybe this should get looked at too

So funny, you masked out everything but your ally code.

Hey he tried at least... is it effort or results that matter? If you try hard to get lesser rewards did you still win?

This guy used to run TB for us but he isn't the sharpest tool in the shed, that said I give him an "A" for effort it's 2019 everyone deserves a gold medal.

These "rewards" are a mockery ... You are just ridiculing yourself by giving something like that

@CG_Erik
A company should account for failure and have response and compensation ready for most failures.
How long does it take to prepare a compensation chart?
Servers down - x amount
Event cancelend - y amount
Is like CG is surprised to fail.