Forum Discussion

2 years ago

Paid for & didn’t receive all the items in the Jawa Merchant Chance Bundle

I purchased the bundle with the 100 kyros shock prods and 100 battle computers,10 Omnis and all the relic materials and I have not received anything yet. It was one of those pop up offers with a Jawa...

EA_Lanna

Community Manager

2 years ago

Hi @2p2ylr23norc,

@Inphinitfx is right, the Jawa Merchant Chance bundle offers a chance to get one drop of listed items. For example you might get one drop of 100 MK 7 Kyrotech Shock Prod Prototype salvage, or one drop of 15 Ability Material Zeta, etc.

Check your balances to see if you've gotten a boost in one of those items. If you think everything looks about the same, try tapping the Settings cog on the main Cantina screen, then tapping Restore Purchases to force a check of your recent transactions.

If you still can't spot the content, our support team may be able to help more if you reach out to them. The best way to contact our support team is by creating an in-game ticket. This sends details about the account and means our support team can help them out faster. It'd be good to have your Player ID and Ally code handy also in case the support team ask for it.

- EA_Lanna