**[PSA]** Game frozen/Can't log in[MERGE]

"Adoy_IdeJ;c-1803211" wrote:

"The_Noobish_Hipster;c-1803194" wrote:

"Adoy_IdeJ;c-1803155" wrote:

"The_Noobish_Hipster;c-1803142" wrote:

"Adoy_IdeJ;c-1803112" wrote:
I think full stun guns would be a decent prize and a few crystals

You're aware that a stun gun is about the equivalent of 3 day's worth of #1 finishes in both Arenas, right?

is it? I don't really worry about it as I get #1 i both daily... but I mainly farm stun guns from shard store and TB store.

And that's supposed to mean what? You don't really need the crystals from Arena anyway? I was pointing out that even if today's outage meant that you would get 0 crystals today instead of your awesome double 1-payout, demanding a full stun gun is demanding 3x what you actually "lost". Which I find a bit ridiculous.

I don't really care, my comment was clearly flippant. I'm not demanding anything... go have a beer and calm down ;)

You, Sir, are ridiculing a situation of utmost severity. Prepare to be ridiculed. Good call on the beer, though. Cheers

"Legend91;c-1803218" wrote:

"MasterSeedy;c-1803171" wrote:
@Legend91

Once again, horrible communication and a big no-go regarding customer service.

Oh, come on. It's morning on US/Canada west coast. If people are scheduled to work at 9 that means that they would have arrived 12 minutes before your post.

If they don't know what the problem is, they can't make estimates on time-to-fix. They'll let us know what they can when they can, but when the game goes down the first priority is to find the problem and fix it. Narrating their efforts would only slow them down.

Let's be reasonable, eh?

This outage is alrdy present for like 2-2.5h. In such cases it should be common practice for a technician to be at the office asap (even at night if neccessary). Or do you think a malfunction at a power plant woludn't get fixed because the technicians are like "Oh sorry, it's too early in the morning, our work day just starts in 3h!".

If you think a game should have the same trouble shooting as critical infrastructure ... your priorities are completely whack.

lol - "some" players. Most or all might have been a better description.

"Adoy_IdeJ;c-1803231" wrote:

"The_Noobish_Hipster;c-1803223" wrote:

"Adoy_IdeJ;c-1803211" wrote:

"The_Noobish_Hipster;c-1803194" wrote:

"Adoy_IdeJ;c-1803155" wrote:

"The_Noobish_Hipster;c-1803142" wrote:

"Adoy_IdeJ;c-1803112" wrote:
I think full stun guns would be a decent prize and a few crystals

You're aware that a stun gun is about the equivalent of 3 day's worth of #1 finishes in both Arenas, right?

is it? I don't really worry about it as I get #1 i both daily... but I mainly farm stun guns from shard store and TB store.

And that's supposed to mean what? You don't really need the crystals from Arena anyway? I was pointing out that even if today's outage meant that you would get 0 crystals today instead of your awesome double 1-payout, demanding a full stun gun is demanding 3x what you actually "lost". Which I find a bit ridiculous.

I don't really care, my comment was clearly flippant. I'm not demanding anything... go have a beer and calm down ;)

You, Sir, are ridiculing a situation of utmost severity. Prepare to be ridiculed. Good call on the beer, though. Cheers

I'm back in so I'm ready for that beer! :)

I see you're in the same guild as Darth Verde - you poor bugger... you know he's from Coventry right?

Damn - he said he was from Mos Espa...

They should have personnel at 24 hours/ shifts. In 2019, remotely taking care of stuff when needed. How hard is that. You don't need 60000 people, maybe 2-10. Yes I know it ain't a nuclear power plant, but how hard is to employ 2-10 people. This is EA/ Disney. Sheesh

Cant wait to see the compensation pay out.

Place your bets!

My life savings on 50 crystals and an in-formal apology.

Yeah there are only a handful of threads with over 9 pages. Why not another one?

"speedk0re;c-1803293" wrote:
Looks like android working, iOS not

On Android...still not getting in.

"bowdy;c-1803315" wrote:

"JerrickKharr87;c-1803311" wrote:

"bowdy;c-1803306" wrote:
Still can't login - others in my guild can.

I don't blame CG btw - even though I've missed my energy refresh, will drop loads in both arenas, and will miss 600tix for my guild.

These things happen, and I they release these QoL updates to make our game experience more fun and less of a chore. Plus they are generally up front about things. Can't really have a go at them when they do a lot of good for the players of the game.

You don’t blame CG? Have you heard of quality assurance testing? That’s what CG should do before every major update or release. Based on how these things always go, I’m guessing they have a dev or two quickly “test” things before pushing it out. It’s 100% on them.

It's just a game - and I enjoy it a lot because of how they operate. So I will cut them a LOT of slack.

Of course it’s just a game. However, that doesn’t excuse their lack of QA testing. Especially when they bring in so much $$$ per week.

"JerrickKharr87;c-1803317" wrote:
Of course it’s just a game. However, that doesn’t excuse their lack of QA testing. Especially when they bring in so much $$$ per week.

Money they deserve, it's a good product.