SWGOH: Q&A w/Producers - 3/17/18
And we're done for the evening, thanks to everyone for participating! We are going home, and will be leaving this open for reference and discussion. Star Wars: Galaxy of Heroes Producers here: C...
Forum Discussion
Hello CG team,
First and foremost thank you for the extra hours and dedication to improving our experience and communication, as someone who’s very passionate about this game and community I can honestly say that this kind of initiative goes a long way with those of us that are rational about feedback.
That being said I have 3 questions I hope you can answer to honor the integrity of our community.
1. Are 7 dot mods and level cap increase coming? We have several people dedicating a lot of resources and time into upgrading the already existing content, I believe it is a warranted question to ask to know if this is going to cripple us in the long run.
2. Will we start getting a new beta testing process in place? We know only specific players are given access to the beta gameplay however those same folks are utilizing that time to “test the game” to prepare their own rosters to exploit bugs while they last, not report the bugs the correct ways to your teams, and then reap the benefits until your team fixes it. This is not only an unfair practice to everyday players but also creates an even wider gap between your core player base and the elites that are given this special access. I hope you can understand why this is important to your core player base.
3. Can we please get a constant flow of professional communication? There are various times when we can’t get an answer to important community questions and issues for months. Even if we could just know it’s getting worked on or receive an update once a week on things being addressed/worked on we would all be extremely grateful.
I hope these questions aren’t too demanding or seem malicious at all, that is not the intent. I just want what’s best for this community whole heartedly and love the success your team has found with the franchise so close to our hearts, I just want it to be the least greedy experience possible without affecting the revenue of the CG team. I hope we as a community can continue to work with you to better this relationship and game.
-zakore
First and foremost thank you for the extra hours and dedication to improving our experience and communication, as someone who’s very passionate about this game and community I can honestly say that this kind of initiative goes a long way with those of us that are rational about feedback.
That being said I have 3 questions I hope you can answer to honor the integrity of our community.
1. Are 7 dot mods and level cap increase coming? We have several people dedicating a lot of resources and time into upgrading the already existing content, I believe it is a warranted question to ask to know if this is going to cripple us in the long run.
2. Will we start getting a new beta testing process in place? We know only specific players are given access to the beta gameplay however those same folks are utilizing that time to “test the game” to prepare their own rosters to exploit bugs while they last, not report the bugs the correct ways to your teams, and then reap the benefits until your team fixes it. This is not only an unfair practice to everyday players but also creates an even wider gap between your core player base and the elites that are given this special access. I hope you can understand why this is important to your core player base.
3. Can we please get a constant flow of professional communication? There are various times when we can’t get an answer to important community questions and issues for months. Even if we could just know it’s getting worked on or receive an update once a week on things being addressed/worked on we would all be extremely grateful.
I hope these questions aren’t too demanding or seem malicious at all, that is not the intent. I just want what’s best for this community whole heartedly and love the success your team has found with the franchise so close to our hearts, I just want it to be the least greedy experience possible without affecting the revenue of the CG team. I hope we as a community can continue to work with you to better this relationship and game.
-zakore
