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yme6t0irw0dn's avatar
yme6t0irw0dn
2 years ago

Account got hacked, hacker blew through all my currencies and sold my best mods

Hey, After contact with your colleagues over at help.ea.com, they pointed me here. Long story short, earlier today I started getting alerts that my account was being accessed from another device, I...
technical issues
yme6t0irw0dn's avatar
yme6t0irw0dn
2 years ago
@Barbarossa5 Hey, thanks a lot :/ it's happening again right now, currently talking to the people from the help.ea-site but they can't do much, or so they say anyway, frustrating ☹️
  • barbarossa5's avatar
    barbarossa5
    Seasoned Ace
    2 years ago
    @yme6t0irw0dn unfortunally EA Help is your best choice right now. Because its the weekend and EA Community Managers on this Forum dont work until Monday evening
    • yme6t0irw0dn's avatar
      yme6t0irw0dn
      2 years ago

      Update; I was logged out of SWGOH entirely this morning. When I sign back in to my EA account, I keep getting a Error 9.0, restarted the game, same thing. Reinstalled the game, same thing. I’m guessing the other person actually managed to delete my account entirely or transfer it or something. 

      @EA_HighCommand is there someone else I could contact in regards to this? I contacted help.ea but they insisted it was a bug and that I should keep retrying, which is kinda crazy to me, but oh well 

      • EA_HighCommand's avatar
        EA_HighCommand
        Icon for EA QV Team rankEA QV Team
        2 years ago

        Hi @yme6t0irw0dn, and thanks @Barbarossa5 for tagging me.

        If the account was indeed requested to be deleted, there is unfortunately nothing we can do about, due to legal obligations. If you provide me with the ally code, I can certainly take a look.

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