Account hacked (maybe by emulator)
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Pixel 4 XL, but really all platforms OS Version Android 10 Ally Code: (Find it...
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EA_HighCommand
EA QV Team
EA QV TeamHi @ohnokenny and sorry to hear that.
We locked your account as requested for the time being. Since you already contacted our support we escalated your case to the right person to handle it.
One question: Did you ever link your account to an iOS Game Center account?
@EA_HighCommand I'm not sure, I have ran it on an Apple tablet, but I've loaded my game through Facebook. Is there a way to check?
- EA_HighCommand
No worries @ohnokenny that is fine.
Our support told me that they've asked you for some information required. If you can provide those asap, that'd be great!
- @EA_HighCommand Hello, I direct messaged you the information. Did you get it?
- EA_HighCommand
Hi @ohnokenny, I did get your message, but all email addresses are being removed automatically for security reasons, so that isn't helpful. Sorry if I wasn't clear enough, what I meant is for you to provide the information requested by and to our support on the case you've opened with them. The case is being handled by them, not by us.