The problem here, as always, is the communication. Probably they are working on it, but they said nothing about it because maybe still they don't know when will be solved, but would be good an announcement in the main SWGoH EA Forum like they do sometimes with the title "known issue", by this way the players know that they are working on it.
As they not said nothing we don't know if they are working on it or if they ignored it, or if they not noticed it, because always it seems like if the developers not play the game to test if is working properly.
This issue is happening in all devices, not only emulators. Also in iOS Apple devices and Android phone/tablet devices.
