I had the same issue, when checking my roster I saw the new toon didn't show up.
i have
@bertimus68 wrote:I play g.o.h. On an I-pad, and since last night I cannot access challenges, ship challenges, events, cantina store, or anything using a “find” button. Game proceeds to the load screen with the spinning circles and chokes. Multiple times on multiple networks, doesn’t matter how long I wait for it to load. This began immediately after I saw the first promo screen for the new toon from “Solo”.
I suspect she may be buggy, but I am not a programmer...
any advice? I can’t even get my dailies done...
uninstalled and reinstalled the game. It seems to be working ok now
