Cannot get my shards

Question

For the Executrix event, it says it's locked to people who have a 7 star Executrix. However, my executrix is 6 stars with 70/100 shards. I need 30 more to get to 7 stars. Which I would have gotten 15 yesterday, and the other 15 today to get there. However, it won't let me play because it says it's already 7 stars. There are no other methods to get it to 7 stars either.

Is there some help I can get with this?

ea_gunner · Answer

https://forums.ea.com/blog/swgoh-game-info-hub-en/executrix-event-bug/5026718&nbsp;

garnock21 · Answer

Is there any chance of restitution for this being broken?&nbsp; Like giving us the shards we would have been able to earn had it worked?

iceman2194 · Answer

I have the same issue and I also request restitution.&nbsp;

iceman2194 · Answer

&nbsp;

egvyhyvkkd1m · Answer

I am also having this issue, mine is at 85/100&nbsp;

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