Solved
Cannot login. Error 3 0
Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Poco x3 pro OS Version Miui global 13.0.1 Ally Code: (Find it here: http://bit...
Forum Discussion
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Iphone 13
OS Version 16.4.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) don't have it since I can't access the game
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Game has suddenly started giving me this error: Error 3.0 - Preventing me from accessing the game.
Steps: How can we find the bug ourselves? Bug appears as soon as I try to login
Connection Type Wifi
Please select your region North America
Country USA
I tried to open a ticket by following the "contact us" button but it does not appear to work.
I restarted my device, checked for updates, uninstalled the game and re-installed, logged out of EA and back in, cleared cache and cookies, changed Wi-fi, 5G etc... but still can't access
I am a bit scared because I spent a couple hundreds on this game over the years and would hate to loose my progress.
I know it has been an ongoing issue but Is there a SURE fix ?
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? Newest
OS Version Newest
Ally Code: (Find it here: http://bit.ly/AllyCode ) 256223122
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug Gives error 3.0 every time I try logging in
Steps: How can we find the bug ourselves? Try logging in
Connection Type Wifi
Please select your region North America
Country USA
Product: Star Wars: Galaxy of heros
- @Mess1429 The Studio is aware of the issue and are actively working on it.
Any updates will be posted on the Official Forums
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/263179/known-issue-error-code#latest
Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhoneXS
OS Version 16.3.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) I cannot see because I cannot log in.
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug It is Error Code 3.0. It keeps making me restart the game and I cannot log in. It tells me to contact you but on the game messenger thing but that wont work after I give my name and email address which is very concerning that you guys have that information on me. I have missed out on bonus energy I was going to collect and possibly this Grand Arena.
Steps: How can we find the bug ourselves? Not sure. I don't know anything about computers.
Connection Type Wifi
Please select your region North America
Country Canada
Please reply to me asap. I do not want to miss this grand arena.
Anyone else having the same message pop up and can't get in to the game.
Having same issue
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Pixel 6a
OS Version Android version 13
Ally Code: (Find it here: http://bit.ly/AllyCode )
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug 5/3/23 When starting up the game, once it says loading Cantina on the bottom, the game crashes and says to contact you or restart. Restarting does not help. Error code 3
Steps: How can we find the bug ourselves?
Connection Type Mobile
Please select your region North America
Country United States
What I see on my screen
I'm having the same issues and the in game ticket tool said that I would receive an in game notification once they receive the ticket. I can't login to access the notifications or my ally code though!
Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Samsung galaxy s22 ultra
OS Version Not sure
Ally Code: (Find it here: http://bit.ly/AllyCode ) 262-956-593
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug Can't load up the game without saying my connection is bad and getting error 3.0 (my connection is actually good). I also can't log back into the store.
Steps: How can we find the bug ourselves? Not sure
Connection Type Wifi
Please select your region Australia
Country Australia
...
I am having the same issue. Android phone
ally code:897-384-572
