Connection error in battles

Hey @sainthuck1 

Did you experience the issues before or after the Hotfix: 06/17/2022?

Hey @EA_Gunner 

thanks for the reply.

It happened the first time, today. But I did not try before.

I am quite sure that the hotfix is installed.

Best regards

We attempted to replicate your report on our site but were unable to find any issues. Feel free to try our Basic Troubleshooting Guide.

Today I had a similar problem, again.

Similar because it did not happened during a battle. I was in a building where I had no Wi-Fi and lost mobile connection. After I got mobile connection, again the game wanted to switch to a different account

The Troubleshooting guide was not helpfull.

Resterting the device was th first I tried.

Can confirm the same thing just happened to at least one member of my guild.  A connection error on a TW battle, so he restarted game.  Went into a second TW battle, won it, and got another error, this time asking him if he wanted to confirm loading his game account.

I get this error every time I turn on airplane mode during a battle. Which I often do to avoid preloading. Please investigate 

Same problem with IOS. When you go into airplane mode it prompts to game switch and restarts the app. Started after the last update. 

I was able to replicate this bug twice in arena by entering battle, turning on airplane mode, playing the battle and waiting for the connection error.  First time it came up immediately.  Second time was halfway through the battle.  One of the times it said I was about to log into my account (the one I was already on).  The other time asked if I wanted to switch to someone else's!  Scary stuff.  No option to cancel either, so I force closed the app. 

I was able to replicate this on iOS easily. Turn on airplane mode and disable wifi. Then just tap on different screens until you get connection error. After hitting ok, you get the account switch message. Seems new with the Game Center change from the title update.