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KendokaYar's avatar
2 years ago

Connection error. Unable to access a required internet resource

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Smartphone
OS Version 12
Ally Code: (Find it here: http://bit.ly/AllyCode ) 979-716-998
What type of issue do you have? Network/Connection
How often does the bug occur? Every time (100%)
Summarize your bug 2023-12-01 13:15 The same error message is shown TWICE, one on top of the other. "Connection error. Unable to access a required internet resource. Possible service interruption or poor internet connection."
Steps: How can we find the bug ourselves? launch the game with default language Russian
Connection Type Wifi
Please select your region Europe
Country Russia

2023-12-01 13:15
The same error message is shown twice, one on top of the other.
"Connection error. Unable to access a required internet resource. Possible service interruption or poor internet connection."
I successfully played SWTOR without any problems just before SWGOH launching. So poor internet connection is not the case. So the problem is on your side.

There was a time when it lasted half a day. I wasn't near PC to write about it. Else you've got this bug report a month earlier. =)))
I guess there may be some hardware maintenance. Why don't you make adequate message for those cases? Does your developers not competent enough to make it? Does they not competent enough to show one error window instead of two, one on top of the other?

Sorry for my English if I've made mistakes. )))

P.S.: There is little addition. I've successfully launched game when changed default language to English. This is not normal. Is it discrimination? ))

2 Replies

  • Ответ тебе и всем (надеюсь) из ру сегмента. Единственный способ как я починил игру, это удалил её и поставил заново используя домашний интернет (провайдер ростелеком) зайдя после этого в игру сразу же для скачивания первых 4мб обновления (почему-тоименно они стопорят все.

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