Enough is enough! Game unplayable for days – and CG/EA stays silent!

Couldn't of said better myself!!!!

Worse still, the only "solutions" offered are unofficial, posted by forum/random users, and they don’t work for everyone. Just because they’ve helped a few people, CG treats the issue as "resolved." But what about the rest of us still stuck and losing progress?

I’ve already lost a huge amount — I was at level 48 in Episode Track, missed out on Arena progress, and more. And no one is taking responsibility for it.

And seriously, uninstalling Google Play Services? That’s supposed to fix it? Many of us have multiple accounts, and some of us—like me—are dealing with older issues directly related to EA. I’ve had a thread open for months searching for a solution, but there hasn’t been a single clear answer... stuck in an endless EA loop. I’ve been reporting this since last year (though it’s unrelated to the current problem). EA just keeps sending us here, saying “the devs will respond,” but spoiler alert—they never do.

I’ve never seen a game treat its community with this level of neglect and contempt. This is beyond frustrating — it’s a disgrace.

And this is the cherry on top — now I can’t log into any of my 3 accounts at all!

i am kinda happy i have only tried one "solution" so far ... it feels like most of the "solutions" cause more harm then help... 

and the cherry on top is that some other things are also bugged - then they released a hotfix and they are bugged again  (Speaking of Datacrons) - now many cant even participate on the event for the Temple Guard.. or lost their account ...

Some fixes maybe need some time to get figgured out - thats fine ... and everyone can understand that - staying silent is that that drives everyone crazy

i think the only real compensation would be to give everyone a 7* Temple Guard for free, for those who spent anything into that character so far, they should be returned their investment. Thats an compensation everyone could benefit from. If you just drop some lazy shards of chewbacca or the new clone troopers - many wouldnt even benefit from that at all

I just found a fix !!!

Cleaning cache, reinstalling play services... all of that stuff didn't work for me.

Logging a guest to the connect with my EA Sports account also failed.

But there is another option when you log as guest and then go to connection ==> import account

it allows you to select your saved EA accounts (I only have one)

It worked fine for me.

NOT THANKS TO EA SPORTS HELP !!!!

but thanks to seeing other players' posts and making trials

Agreeing with all that's been said... really disappointed, it went too far this time and communicating truely is the 1st mark of respect 

That being said the import account "fix" seems to have worked

But EA should really own up to what's going on and compensate players! Fingers crossed !

I never connected to EA before so I don't think that can work if you just used google play to save progress. Am I wrong?

Same here, frustrating... loops of game restart and unable to login. Even tried to play as guest and then login through the game but NO success! Game update required and ASAP please! 😏🤞🏼

I deleted the data thinking my account is saved and linked to google play and stopped playing for months, wanted to play again recently thinking cause i have not played in a very long time my account was deleted when they switched to an EA account. So I found myself here lol, the so called "Fix" only works for some not all. So if you haven't logged into the account in awhile it will not import anyone who see's this msg don't waste your time

I think you're right. I didn't have an EA account until this debacle, only Google Play, and when I try to reload using the EA account it defaults to start of the game with all of my progress gone. I've also noticed that when I dig into my Google Play games account it keeps automatically signing me out, but just for SWGOH, none of the other games use my Google Play account for