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alexkryzee's avatar
alexkryzee
Rising Novice
1 month ago

Finished journey guide but did not unlock character??

I’m absolutely at my wits end with in-game support. I quit the game because I finished the journey guide for Jedi Training Rey and did not get the character unlock. I went back and forth with support for days and all they would tell me is that I had to finish the journey guide - and I told them over and over again that I did. I don’t get why they cannot help me with this obvious in-game error. I really want to return to playing but it’s hard knowing the grind never payed off. Help anyone??

 

7 Replies

  • alexkryzee's avatar
    alexkryzee
    Rising Novice
    3 days ago

    Yeah it’s been 3 years for me. I can’t progress in the journey guides or GL guides. In game support literally has said “no on our end you’ve received the rewards” even though I have sent them in-game screenshots. I want to continue playing the game but genuinely they don’t seem to care about user experience at all.

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    3 days ago

    Post your ally code again so someone can check it on Monday.

  • Ive had the same issue but much worse for over a year and havnt seen any help, in game support is a joke so gl, I hope they resolved this for you.

  • alexkryzee's avatar
    alexkryzee
    Rising Novice
    4 days ago

    Following up again as I still have not heard back from you! Really hope you can help me out.

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