Forum Discussion

Billi7691's avatar
Billi7691
5 years ago
Solved

Game doesn’t load my saved account error 9.57 but loads new account

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 11 OS Version 14.4 Ally Code: (Find it here: http://bit.ly/AllyCode ) 8...
bug
  • EA_UltraSlide's avatar
    EA_UltraSlide
    5 years ago

    Hi @Billi7691 

    Can you try and get back into the game now? Please let us know if you run into any issues.

Billi7691's avatar
Billi7691
5 years ago

Fat fingers at work again I’m not in North America, the power of proof reading ☹️ 

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    5 years ago

    Hi @Billi7691 and sorry to hear that.

    We've brought this to the teams attention so they can investigate this further.

    • EA_UltraSlide's avatar
      EA_UltraSlide
      Icon for EA Staff rankEA Staff
      5 years ago

      Hi @Billi7691 

      Can you try and get back into the game now? Please let us know if you run into any issues.

      • Billi7691's avatar
        Billi7691
        5 years ago
        @EA_UltraSlide Brilliant I am back on, thanks for the help, may I ask what caused it so I don’t do it again 🙂

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,172 PostsLatest Activity: 10 hours ago