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cb38edf4f7b1ca04's avatar
cb38edf4f7b1ca04
Rising Rookie
31 days ago

Game glitch bought a pack for me

As the title says, a visual glitch bought a 6000 crystal pack for me when I clicked on the free data card.  It then proceeded to glitch out the entire screen.  I reported this in game, and they told me to get bent.  This is robbery now.  Screenshots provided to show the issue and they didn’t care.  Take a look for yourself and tell me how it’s my fault.  This is about to be the final straw for me.

 

ally code 259-686-467

2 Replies

  • Spent all day debating these clowns for them to offer half the crystals back.  Would any of you accept half refund for an overlay glitch on their end?  I personally think it’s theft.

  • DarkHelmet04's avatar
    DarkHelmet04
    New Rookie
    31 days ago

    I had the exact same thing happen to me. Clicked on the bronzium data card in top left and somehow ended up purchasing the 800 crystal daily deal pack.  I didn’t get a screenshot like you though. But spent days and weeks with incompetent ‘Help’ to finally be offered the same resolution. All purchases are final, but we can refund half the crystals in this case. Once I said ok and accepted that resolution, it still took another whole month for me to finally get someone to refund me half the crystals. I kept getting someone new and the process would start from the beginning, finally to be offered half the crystals, I would accept, and then no reply from them and nothing more would happen. Repeat about a dozen times.

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