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EtcEtc49's avatar
EtcEtc49
New Rookie
3 years ago
Solved

Game Hangs During Reinforcement in Fleet Arena

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPad
What type of device are you experiencing the issue with? iPad Pro 12.9 2021
OS Version 15.6.1
Ally Code: (Find it here: http://bit.ly/AllyCode ) 665-232-439
What type of issue do you have? Gameplay
How often does the bug occur? Every time (100%)
Summarize your bug In Fleet Arena, after installing today's client update, the game hangs during my first reinforcement. The green message indicating incoming reinforcements appears on screen, and that's the end of things -- I have to kill and restart the game client, which of course counts as a loss.
Steps: How can we find the bug ourselves? My starting fleet is a 7* Chimera (Thrawn), 7* Hounds Tooth (Bossk), 7* Xanadu Blood (Cad Bane), and 7* IG-2000 (IG-88). I am attempting to reinforce with a 7* Tie Advanced x1 (Vader). Get into a fleet arena match, attempt to reinforce, and it'll happen -- every single time.
Connection Type Wifi
Please select your region North America
Country United States

In Fleet Arena, after installing today's client update, the game hangs during my first reinforcement. The green message indicating incoming reinforcements appears on screen, and that's the end of things -- I have to kill and restart the game client, which of course counts as a loss.

I have experienced this three times in a row now, and I rebooted my iPad completely after the first instance. It occurred again. My internet connection is excellent, and this only started occurring today after the game client update.

The third time, it didn't freeze per se, but i was unable to perform any actions -- and eventually the match timed out, with the "Alert, Reinforcement Incoming" message still on the screen, superimposed over the "DRAW! Time Over!" message. I am attaching screenshots to document this.

I will continue to attempt this until I am out of chances. If I do not take #1 in my fleet shard today, I would greatly appreciate having the missing rewards reimbursed after you fix the bug. Check my history, you will see that my request is reasonable.

6 Replies

  • EtcEtc49's avatar
    EtcEtc49
    New Rookie
    3 years ago

    This is what happens when you let developers deploy into prod.

  • Does the game always freeze when you try to reinforce with Tie Advanced? 

    I noticed my game always freezes when the enemy tries to reinforce with Tie Advanced, but no other ships. 

  • EtcEtc49's avatar
    EtcEtc49
    New Rookie
    3 years ago

    I was always trying to reinforce with Tie Advanced, because I need the AOE DOT to kill off a wounded Anakin ETA-2 while my opponent's HT is taunting.  I didn't try anything else, because that's what I needed to do in order to win the match 🙂

    Personally, I think it is the AOE DOT that's messing things up... and it's a useful data point to know that you're seeing the problem only with Tie Advanced.  Fun times!

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