Forum Discussion

New Adventurer

8 years ago

Solved

Game Not Optimized for iPhone XS Max Display

Product: Star Wars: Galaxy of Heroes
Platform:Apple iPhone
What type of device are you experiencing the issue with? iPhone XS Max
OS Version 12.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 132-355-414
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug The UI is stretched out and misplaced on the iPhone XS Max, most notably the side buttons being halfway covered by the notch.
Steps: How can we find the bug ourselves? Launch the game on an iPhone XS Max.
Connection Type Mobile
Please select your region North America
Country United States

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Can’t attach screenshot because the file is too large.

bug

CG_MindTricks
8 years ago
Hi all, thanks for reporting this.

We have now flagged it as a bug. Please let us know if there are any other areas of the game with similar issues.

5 Replies

MasterNikolaos
Rising Vanguard
8 years ago
The Arena UI is also affected by this at times on the player name display, guild name, and/or title.
jaredb03
8 years ago
Attached photos of what the scoreboard looks like on the iPhone XS Max. Also can't see the buttons on the side of the home screen.
CG_MindTricks
EA Staff (Retired)
8 years ago
Hi all, thanks for reporting this.

We have now flagged it as a bug. Please let us know if there are any other areas of the game with similar issues.
jaredb03
7 years ago
Can we get an update on whether this is gonna be addressed??? It's been 3+ months of not being able to see the arena rank board.
jaredb03
7 years ago
2 months since my last post was ignored I will ask again. What is the status and why is this not fixed???