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chack71's avatar
7 years ago

Game randomly freezes up during arena battles

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? OnePlus 6T
OS Version 9.0
Ally Code: (Find it here: http://bit.ly/AllyCode ) 664-642-786
What type of issue do you have? Other
How often does the bug occur? Occasionally (10% - 49%)
Summarize your bug During Arena battles the game just stops responding and freezes. This have happened approximately 8-10 times since I installed the game on the phone. For some strange reason it often happens often when my CLS, Chewie, RHan, GAT, (DN/R2/OB) team is up against Revan teams, and Revan have just marked one of my toons. I've tried to clear application data and even reinstalled the game, but the error still returns randomly.
Steps: How can we find the bug ourselves? Not sure, since I never had this problem on my former phone. But there seams to be happening more often against opponents that just used some kind of AoE attack with many animations (Revans Direct Focus, Darth Sions Tornment etc). I have experienced these freezes both on WiFi and on Mobile connections.
Connection Type Wifi
Please select your region Europe
Country Norway

Picture taken just after the game freezed during a battle.

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