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peter21adrian's avatar
peter21adrian
Seasoned Novice
7 days ago
Solved

Lost Access to Main Account – 12M GP, All GLs R7+, Kyber 3 GAC

I’m experiencing a serious issue with my Star Wars: Galaxy of Heroes account. After a recent login, the game opened a new, empty account, instead of my original one. My original account had: - Abov...
android
  • EA_Lanna's avatar
    EA_Lanna
    5 days ago

    Hi folks, 

    Delighted to share that this issue should now be resolved.

    Thank you for your patience while we worked on this for you!

    - EA_Lanna

so2tn6dchtsf's avatar
so2tn6dchtsf
Rising Rookie
8 days ago

I finished playing last night and gone back to sleep, but when I opened SWGOH, my account was gone, I reinstalled the app, but it only starts on the beginning of the game, I can't see the guest mode and "Have an account?" button, I even searched those in settings but the game only forces me to start over again. I was on lvl 82 and I played nearly every day. I'm not going to start from the beginning. Any developers present, please help me...

KaillerX2's avatar
KaillerX2
Rising Traveler
8 days ago

Same has happenned to me. I was plating yesterday. Opened today and it loaded the begginer tutorial. No option to link to account. Tried uninstalling and all that. Still only has me as guest account.

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