Infinite "Loading Cantina" after latest update on multiple devices and accounts

Since the latest update, SWGOH is stuck indefinitely on the "Loading Cantina" screen.

This is not limited to a single device or installation:

• Android phone: affected
• PC client: affected
• Android tablet: affected
• Multiple player accounts in the same household: affected

Troubleshooting already attempted:

• Force stop the game
• Clear cache
• Restart device
• Restart internet connection

The issue started immediately after the update and persists across multiple devices and accounts.

Based on forum posts and community discussions, other players appear to be experiencing the same problem. Because the issue occurs on different devices and different accounts, this does not appear to be an isolated device-specific problem.

Could the team please investigate whether there is a known issue with the current update or provide an update on the status of the problem?

Thank you.