Iphone XR freezing while retreat from Hsith
Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? XR OS Version 13.6 Ally Code: (Find it here: http://bit.ly/AllyCode ) 991-589-6...
Forum Discussion
EA_UltraSlide
EA Staff
EA StaffHi @taxingpear94 and sorry to hear that.
As you force closed the game crash logs may not have been generated on your device. However, could you look and see if there is anything from around the time this happened?
- Open the Settings app
- Tap Privacy
- Tap Analytics & Improvements
- Tap Analytics Data
- Scroll down and look for a file beginning with ‘log-sessions-‘ and the timestamp of your crash and ending in ‘.session’. An example of this would be log-sessions-2020-07-23-160414.session
- You can then copy and paste this or save the log file by clicking the export button in the top right of the page
@EA_UltraSlide I think I found a log from yesterday with a different issue, the one where I get the scroll wheel after retreating from Hsith. Who do I send the report to? I'm using a desktop for forums.
- @taxingpear94 When you say "retreat from hsith" do you mean back out to reset your score, or have a character like 3po escape?
- @GladOS-013 back out to reset score.
