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It's been days and still no resolution. Over the phone, they tell me to wait 24 hours and still no rewards.
A day later, they tell me to wait 2 more days while they escalate the ticket.
After 2 days, I get an email with EA asking me to have my guild leader contact them.
After my guild leader contacts them a day later, they direct him to go to the link on this post to insert the information for someone else to look into it.
I cannot comprehend why service at this company is so horrible. I provided all the information, did what they asked, waited the time needed and they just seem like they're giving me the run-around. Every person just tries to delay it another day and does not provide an actual solution. I am completely blown away by the lack of ownership and unprofessional level of customer service. I don't know where else I can go to find a solution to this...
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