New Update 11/21/17 Game Crashes
I can't load my game and because I initially signed on as a guest I can't move my game to another device. C'mon. This is ridiculous and I've been on your chat fthe welcome screen states I have less...
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I can't install the 11/21 update. Play store says my device is not compatible. Galaxy S7 everything on phone is up to date.
- Approvedexact same problem
- ApprovedI can't even find the game in the play store. The only way I can get to it is from the app I already have installed. Please find a fix for this. I'm afraid it will be completely gone if I have to re-install at any point.
- ApprovedHaving the exact same issue. Game is nowhere to be found in my list of downloaded apps. And says my device is not compatible with the latest version of. Which is some major league BS
- That's what I'm getting on my S8
- Approved
I can't neither even using the google play store computer version.
- Approved
Well the game itself was working without the update, but now the client is in 'needs restart' so can't even get into the game anymore
- Approvedyes, I can't get in either. I do not want to miss double drop weekend
- Approved
Well, i've found a solution :
https://apkpure.com/star-wars%E2%84%A2-galaxy-of-heroes/com.ea.game.starwarscapital_row
DL the apk, enable APK installs and enjoy !
Same problem for me and now I cannot get into the game to get my ally code to raise a ticket for myself!
- ApprovedSame issue. Galaxy S7, Canadian carrier
- Approved
I have same problem.
Help!!!! I need to complete a lot of missions.
Device: Samsung Galaxy S7 Edge
- ApprovedSame here. Hey the same message from the Aus play store. I am not going to download an apk from an untrusted source. I would advise others not to either. It's suspicious that a third party managed to 'fix' this issue so quickly even if it is just an error that ea made when publishing the game in the play store
- Approved
Found solution for the issue. But first about the issue.
Issue is screen resolution. I had changed my display screen resolution to HD to save battery.
Fix:
- Go to settings > Display > Screen Resolution
- Change resolution to FHD+ or WQHD+
- Go back to settings
- Go to Apps > Google play store > Storage
- Click button 'Clear Data' (not cache, it wouldn't work)
- Reboot device if you wish (I didn't reboot and it still worked)
- Approved
had the same problem found a fix going around
Fix:
- Go to settings > Display > Screen Resolution
- Change resolution to FHD+ or WQHD+
- Go back to settings
- Go to Apps > Google play store > Storage
- Click button 'Clear Data' (not cache, it wouldn't work)
- Reboot device if you wish (I didn't reboot and it still worked
- ApprovedAny news in this yet regards up loading the new version To the Samsung galaxy S7??
- ApprovedI’m having the same issue:
I’m on iPhone 8 Plus, if I delete the game. When I reinstall it, it downloads a 5 MB file, a 19MB one, and when it tries to download the 153MB it crashes.
Tried clearing Safari cache and history, killing all apps, deleting and reinstalling app, even erased my phone completely and recovered from iCloud backup. Nothing works.
Any thoughts?- possible solution for android.
Game always crashed shortly after cantina was loaded.
Think it had something to do with google play profile. Dont connect galaxy of heroes with your google play conto. You can deselect the autoconnection with heroes in your google play profile in the google play app.
Worked for me. Good luck!
- ApprovedIt's your screen resolution. Change it from HD to FHD or higher, delete data from your Google play app and then open google play again.
Fixed it for me
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