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darcetme's avatar
darcetme
6 years ago

Profile error: best championship score and best championship rank not separate

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? android phone- but it will affect all cliens OS Version not relevant Ally Code...
bug
CG_MindTricks's avatar
CG_MindTricks
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago
@darcetme Hey, thanks for the report. This is actually working as intended because the Season is considered to be over after the Review phase has ended. Once the Review phase is done, the Player Stats should update as well.
Hope this helps.
  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago
    @darcetme Can you please send me your Ally Code to check? Thanks.
  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 years ago
    @darcetme Ah, I noticed that the Ally Code was in one of the screenshots you provided. We did have an issue where the "Championship Best Rank Achieved" stat was not updating correctly after the completion of the season, and that was fixed back in January. This might be an explanation for the issue. Was the stat updated correctly since February?
    • darcetme's avatar
      darcetme
      6 years ago

      sorry @CG_MindTricks , it wasn't letting me log in...the 232 screenshot is dated from dec 8th, and the 5411 screenshot is dated jan 25.  not sure the exact times of the championships.  I'm looking to finish this current run with a similar result depending on if my opponent tries on offense again, i can update in several days on how my profile changed.  currently it's worse pts/better position, but that might change to better pts/better position if i win the round.

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