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Re: Can't purchase any crystals in store/No crystals in store

@crzydroid I just started as a new user and paid more attention to what I was doing and there was a option to set your age. It automatically sets it at age 0 if you don't pay attention. I would need my other account to have the age restriction lifted.

3 Replies

  • crzydroid's avatar
    crzydroid
    Hero (Retired)
    5 years ago

    As I said, it's stored on device. If you correctly set your age on the new account, just log out and log in with your other account. 

    Settings>Connect>sign out

  • EA_UltraSlide's avatar
    EA_UltraSlide
    Icon for EA Staff rankEA Staff
    5 years ago

    Hi @Gushabazard and thanks for your patience.

    Next time you log into 969-132-425 you should be prompted to enter your age.

  • LGsoccer02's avatar
    LGsoccer02
    5 years ago

    I am having the same issue and cannot purchase any crystals or even see them. 

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