Thank you for your report. We are aware of the issue and are investigating.
My case ID 157245918
Can we get some kind of update besides we are looking into it? I believe you aren’t a programmer and I may be incorrect but I don’t blame this on anyone.
I just feel like someone with the ability/position needs to acknowledge that compensation in some way or form is coming to those effected. Not that you are looking into a bug.
I want to keep spending money on this game that I love and I have since. Even while dealing with the stress of feeling wronged the last time I spent money. Please have someone tell the Conquest Proving Grounds + customers what compensation is coming and when. This has impacted a huge percentage of the player population.
@EA_HighCommand can you please give us an update in regards to the Proving Grounds + issues and compensation. Please provide us with adequate compensation as we spent money for extra access and couldn’t receive shards for our characters or ships.
Please read my previous posts on this thread for a clearer picture. In game “Help” isn’t helping and we have all be checking this thread for help.
@EA_Gunner @EA_HighCommand still heard nothing why is it so difficult to give us what we paid for?
@ChristophIV thank you for the reply. Then what is the EA in game “help” for? And why did that help send us to this forum?
why didn’t @EA_Gunner ever say that to us and kept us waiting for an answer? Or anyone else that is a moderator. Why did it take you a volunteer, what is this games help coming to? I know for a fact EA has helped me get things the game hasn’t given due to a glitch, bug, or error.
It is so frustrating!
Can @EA_HighCommand or someone verify I’m in the wrong place looking for assistance with getting something I paid for? If this is correct then there are a lot of posts stating otherwise. Where help is given to those who didn’t get what they paid for.
