Forum Discussion

5 Replies

  • Bl4ckDe4th88's avatar
    Bl4ckDe4th88
    8 years ago
    My Ally Code is 777-474-733
    I already tried restarting my phone multiple times and reinstalling the game.
    And just as an update: Now it’s 25 MB of data
  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    8 years ago
    @Bl4ckDe4th88 Thanks for the reply. We checked your account and it looks like some of the assets did not download on your device. Unfortunately, there is nothing we can do on our side to fix this for you. I'd recommend trying to reinstall the game using a strong and stable Wi-Fi connection, launch it, then leave it in the home screen for around an hour to fully download all the assets uninterrupted. Also make sure that you don't have any other apps running in the background. Let us know if this fixes the issue for you.
  • Bl4ckDe4th88's avatar
    Bl4ckDe4th88
    8 years ago
    Tried it and it didn’t do it.
    I deleted the app and restarted my phone, cleared the multitasking bar, installed SWGoH, restarted my phone again and started the game with a stable WiFi connection. Left it there for about an hour.
  • Bl4ckDe4th88's avatar
    Bl4ckDe4th88
    6 years ago
    @CG_MindTricks Well, it's back again. And not only on my iPhone, but also on my iPad. This is increadibly annoying especially with the crap, that Apple included in their iOS 13.2 Update (Throwing apps out of Multitasking very frequently). I don't have to download those additional files every time, but more often than not

About SWGOH Technical Issues

Get help and discuss troubleshooting for Star Wars: Galaxy of Heroes with other players.25,955 PostsLatest Activity: 14 minutes ago