EA_UltraSlide
EA Staff
EA StaffRe: When being introduced to ships instructions hang
Hi @Scrooffy
Do you have access to your ally code or your in-game name?
Are you able to tap anything else on the screen (Home button, Fine Blueprints etc.)?
Forum Discussion
5 Replies
No, unfortunately it hangs up right there and is expecting me to select the character that is suppose to crew the ship. Unfortunately I tagged the tie bomber as favorite and it has no crew
- EA_UltraSlide
Assuming you cannot access your Ally Code because of the tutorial, do you have access to your in-game name? With this we may be able to find your account and help you.
Scroofy2
- EA_UltraSlide
Hi @Scrooffy
Can you please log in again and see if this issue is now fixed? The team have made a change to your account that should have now unblocked you.
Unfortunately as a work around to get my client unstuck I deleted the Gmail associated with the account and have no way of getting into it. At this point I hope this raises awareness of potential issues when starting new accounts. Thank you.
