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KyJoe_Cool's avatar
KyJoe_Cool
6 years ago
Solved

Recurring TW Bug causing sporadic crashes (5/22/19) (5/26/19) & (6/5/19)

Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 6 OS Version Latest (iOS 12.3.1) Ally Code: (Find it here: http://bit.ly...
bug
  • EA_HighCommand's avatar
    EA_HighCommand
    6 years ago

    Hi @KyJoe_Cool et all and thank you for the report.

    We are already investigating the increased crash rate on older iOS devices (iPhone 6+ and older) and working on potential improvements.

retroarena's avatar
retroarena
6 years ago

why has this been put in solved. i know you guys are looking into this, but its clearly not solved.

again during this tw today i lost two top teams due to this most frustrating issue.

can you guys put some more resources on this? this has been going on for way too long.

this is absolutely destroying the player experience for your customers.

KyJoe_Cool's avatar
KyJoe_Cool
6 years ago
@retroarena Yeah I don’t know why this has been marked as “solved”. I didn’t even click “accept as solution” either. It’s still happening.

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