Forum Discussion
4 years ago
@Sorkip29 I have the exact same problem with the message in play store. "Have to open swgoh again before I can buy again" Sent a case to Google and also had a Long chat with CG support. Also tried like everything from clearing cache and data and re-install the game. Nothing works
LightSideRules1
4 years agoNew Scout
Same
I posted elsewhere under a new thread but this might be the actual issue.
Google play when trying to redeem: "You already got this item. You'll need to open Star Wars: Galaxy of Heroes before you can get it again.
I cleared my cache and force closed the application. This problem started with the Dash Rendar updates. The big update for calendars and all of that was the time it broke. I currently have 4,352 Google Play points and I'm getting ticked I can't use them. Ally Code: 646-435-634
- 4 years ago@LightSideRules1 You are absolutely spot on.
I have also sent this forum Link to CG support to see if they can do some more digging- GuardMe134 years agoRising Traveler@Pejohans73 Same issue here
- 4 years ago@LightSideRules1 Just as an update from CG support. They are aware of the problem. Finally! ^_^
"I would like to inform you that we have been receiving similar kind of contacts from other players as well, where they are facing this same issue. Our developers are working hard to fix the problem in timely manner. We request some time to get the issue fixed."- 4 years ago
I confirm, the bug is now appearing in their Trello:
- LightSideRules14 years agoNew Scout
Thanks for the extra information! Also thank you @Pejohans73
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