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Sorkip29's avatar
Sorkip29
New Traveler
6 years ago

Redeeming Google Play Store Points stopped working

Product: Star Wars: Galaxy of Heroes Platform:Android Phone What type of device are you experiencing the issue with? Samsung Galaxy S10 OS Version Android Ally Code: (Find it here: http://bit.ly/...
bug
LightSideRules1's avatar
LightSideRules1
New Scout
4 years ago

Same
I posted elsewhere under a new thread but this might be the actual issue. 

Google play when trying to redeem:  "You already got this item. You'll need to open Star Wars: Galaxy of Heroes before you can get it again.

I cleared my cache and force closed the application.  This problem started with the Dash Rendar updates.  The big update for calendars and all of that was the time it broke.  I currently have 4,352 Google Play points and I'm getting ticked I can't use them.  Ally Code: 646-435-634

Pejohans73's avatar
Pejohans73
4 years ago
@LightSideRules1 Just as an update from CG support. They are aware of the problem. Finally! ^_^

"I would like to inform you that we have been receiving similar kind of contacts from other players as well, where they are facing this same issue. Our developers are working hard to fix the problem in timely manner. We request some time to get the issue fixed."

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