6 years ago
Removing Crystals with no Energy Granted
Product: Star Wars: Galaxy of Heroes Platform:Apple iPhone What type of device are you experiencing the issue with? iPhone 8 OS Version 13.5.1 Ally Code: (Find it here: http://bit.ly/AllyCode ) 6...
- 6 years ago
Hey @blazarpvp,
there’s a system in place that prevents players from buying energy refreshes while the energy from the first purchase is still increasing.
If you make an energy purchase, while the game is still adding energy from a previous purchase, it won't take any crystals from your account and doesn't add energy. But you’ll still hear the sound as if the game took the crystals (what can of course lead to confusion).
Only a successful purchase will take crystals from your account.
Regards.