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puwaggs06's avatar
puwaggs06
Rising Novice
7 years ago

Restart error causes loss of energy

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Google Pixel 2
OS Version 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 931-289-279
What type of issue do you have? Other
How often does the bug occur? Rarely (0% - 9%)
Summarize your bug I simulated 8 times the LS 6E-Hard node and then got the restart error. When I restarted,my energy went down from 144 to 16, but it still shows that I had not simulated any attempts on the node LS 6E hard. I would like my energy refunded.
Steps: How can we find the bug ourselves? not sure
Connection Type Wifi
Please select your region North America
Country United States

‌

see above

bug

1 Reply

  • CG_MindTricks's avatar
    CG_MindTricks
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hey, thanks for the report. 

    I checked your account and our records show that approximately 8 min before you made this post, you SIM-ed 8 Light Side 6-E Hard node and received the following rewards:

    • .
    • 8880 Credits.
    • 1 Sim Tickets.
    • 8 T3 Training Droid.
    • 1 IG-2000.
    • 1 Poggle the Lesser.
    • 16 T1 Training Droid.
    • 8 T2 Training Droid.
    • 1 Mk 4 SoroSuub Keypad Salvage.
    • 2 Mk 5 SoroSuub Keypad Salvage.
    • 1 Mk 5 Neuro-Saav Electrobinoculars Salvage.
    • 3 Mk 4 Merr-Sonn Thermal Detonator Prototype Salvage.

    If anything, it could have been a visual glitch.

    Thank you and hope this helps.

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