Forum Discussion

EA Staff (Retired)

8 years ago

Stuck in Tutorial (Training Droids) issue post here

If your account is stuck in the part of the Tutorial where you need to assign Training Droids to Jedi Consular but are unable to because you have more than 1 Training Droid, please provide us with th...

bug

Anonymous

8 years ago

@EA_MindTricks

I stucked again.

What’s wrong?

I don’t understand.

Training Tutorial incorrectly shows again even though I completed it. I can't train Jedi Consular because he is already max level for my player level. I've logged into my account using Google Play Games on multiple devices with the same result.

• Last Played Date: 8/29

• Approximate period of the first download: 2018.08.25

• Platform (iOS or Android): ios

• Player Name: Gold dragons

• Country: Korea

• Player Level: 34

• Crystal Balance: 458

• Credit Balance: 634.5k

• Amount of 1* Training Droids: ?

• Amount of 2* Training Droids: ?

• List of characters and their Gear level: ?

this is second time.

I need some reward whatever

player id 653-379-587

I already missed so much bonus energe.

My competitors going up.

CG_MindTricks

EA Staff (Retired)

8 years ago

@NSCBlackDragon We fixed it again but given that it keeps on happening on your account, please don't train your Jedi Consular to max allowed level (leave him 1 level less than max) until the next game update. Let me know if you run into any other issues or if you notice anything that you are doing which might be causing that specific part of the tutorial to trigger again.

Thank you and apologies for the inconvenience.

Anonymous
8 years ago
ahhh. posted in the wrong place.
so here it is again... jc is max level so it won't let me past the recurring tutorial ...

Last Played Date:08/29/18
Approximate period of the first download:29-30 days ago
Platform (iOS or Android):android
Player Name: Bongo
Country:USA
Player Level:22
Crystal Balance: 149
Credit Balance:255.4k
Amount of 1* Training Droids: n/a (JC is max level so no train button)
Amount of 2* Training Droids: n/a
List of characters and their Gear level: Farmboy, cwchewie, talia, RG, Snowtrooper, geo soldier all at 22
clone sgt and ewok scout at 20 i think, it's covered up by the training chick.
gear levels. no clue, can't see. but most are 2-3. i think. Only opened this guest acct yesterday/last night.
- CG_MindTricks
  EA Staff (Retired)
  8 years ago
  @ironbob72 Hi, your account should be ok now. We had to reset your Jedi Consular to base level but you'll be able to reclaim the items removed from your inbox once you are past that part of the tutorial. Thanks.
  - Anonymous
    8 years ago
    Many thanks. All good now. Seems like I may have skipped part of that tutorial or tapped on buttons before it finished loading the prompt.
    
    Again thanks for the quick fix.