Forum Discussion

teamzerofar's avatar
7 years ago
Solved

Time change Problems

Product: Star Wars: Galaxy of Heroes
Platform:Android Phone
What type of device are you experiencing the issue with? Motorola Moto G6 Plus
OS Version Anroid 9
Ally Code: (Find it here: http://bit.ly/AllyCode ) 528-528-726
What type of issue do you have? Other
How often does the bug occur? Every time (100%)
Summarize your bug https://forums.galaxy-of-heroes.starwars.ea.com/discussion/218045/issues-with-adjusting-time-settings I had this problem. I set the time on my Account from 04:00 CEST to 05:00 CEST, but it set it to 10:00 pm CEST. After that i contacted the EA Support and they set my PO to 11:00 pm CEST after i told them to set it to 05:00 CEST.
Steps: How can we find the bug ourselves? I have 0 trys left so i cant tell you
Connection Type Wifi
Please select your region Europe
Country Germany

Time change Problems.
https://forums.galaxy-of-heroes.starwars.ea.com/discussion/218045/issues-with-adjusting-time-settings

I had this problem. I set the time on my Account from 04:00 CEST to 05:00 CEST, but it set it to 10:00 pm CEST.
After that i contacted the EA Support and they set my PO to 11:00 pm CEST after i told them to set it to 05:00 CEST.

7 Replies

  • Hi @teamzerofar and sorry to hear that.

    I am a bit confused about the CEST since we are currently not in summertime anymore. At what time is your current daily activities reset (GMT+1 is fine but UTC is better^^)? Just to be sure, PO = Payout, as in squad arena payout?

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    That is amazing, good stuff!

    I see what we can do to help you out here.

  • EA_HighCommand's avatar
    EA_HighCommand
    Icon for EA QV Team rankEA QV Team
    7 years ago

    Can you restart the game completely and see if it is now correct? We've made a one-time exception given the circumstances and hope it resolves your issue.

  • teamzerofar's avatar
    teamzerofar
    7 years ago

    thanks for you help, so my po changed but not to the times pointed out in "Goal"

    NOW:

    Goal:

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