Web Store froze, gave an error, gave me nothing, but charged me.

I tried to grab an Anniversary crystal pack this morning, the site froze for a minute and then gave me an error. I bought it again, and it worked. I looked online, and was charged twice. Please refun...

technical issues

AKAThePlaybook

Seasoned Vanguard

2 years ago

I tried using EA Help, they took forever sending incorrect troubleshooting information, told me that I received the contents of both charges, and closed the ticket. This is absurd.

EA_Gunner
EA QV Team
2 years ago
ally code would be helpful
- AKAThePlaybook
  Seasoned Vanguard
  2 years ago
  552-475-294
  - EA_Gunner
    EA QV Team
    2 years ago
    You made 2 purchases for crystals:
    11 /23/2024, 8:17:00pm GMT and received 44200 Crystals.
    11 /25/2024, 3:09:00pm GMT and received 44200 Crystals.
    Currently, you have 88078 Crystals on your account. What is missing?