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AKAThePlaybook's avatar
AKAThePlaybook
Seasoned Novice
4 days ago

Web Store froze, gave an error, gave me nothing, but charged me.

I tried to grab an Anniversary crystal pack this morning, the site froze for a minute and then gave me an error. I bought it again, and it worked. I looked online, and was charged twice. Please refun...
pc
technical issues
AKAThePlaybook's avatar
AKAThePlaybook
Seasoned Novice
4 days ago

I tried using EA Help, they took forever sending incorrect troubleshooting information, told me that I received the contents of both charges, and closed the ticket. This is absurd.

  • EA_Gunner's avatar
    EA_Gunner
    Icon for EA QV Team rankEA QV Team
    4 days ago

    ally code would be helpful

    • AKAThePlaybook's avatar
      AKAThePlaybook
      Seasoned Novice
      3 days ago

      552-475-294

      • EA_Gunner's avatar
        EA_Gunner
        Icon for EA QV Team rankEA QV Team
        3 days ago

        You made 2 purchases for crystals:

        1.  11 /23/2024, 8:17:00pm GMT and received 44200 Crystals.
        2. 11 /25/2024, 3:09:00pm GMT and received 44200 Crystals.

        Currently, you have 88078 Crystals on your account. What is missing?

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