Forum Discussion

Myrm11don's avatar
Myrm11don
Seasoned Newcomer
7 days ago

Webstore LSB issues. Ordered, missing from store....but not charged or recieved

Is there something wrong with the webstore?

 

I ordered the Battle of Hoth LSB....it said the order was processing, went to paypal. did its thing.

No charge to my paypal

LSB is missing from Webstore....

Please advise

9 Replies

  • tpjckt68xc4d's avatar
    tpjckt68xc4d
    Seasoned Newcomer
    6 days ago

    Had the same issue. It's been 2 days for me and the bundle still hasn't shown up again

  • Myrm11don's avatar
    Myrm11don
    Seasoned Newcomer
    6 days ago

    bump...LSB was only available another 4 days when It disappeared... Would like this sorted so I dont miss out. Does the EA bot way of opening a ticket even do anything?

     

    .....The bundle removed from the store during purchase....I have not been billed or recieved....and no option to repurchase

     

     

  • Myrm11don's avatar
    Myrm11don
    Seasoned Newcomer
    6 days ago

    support answered once in 2 and a half days, just to repeat a step that you have to read BEFORE opening a ticket in the first place.

    As an IT support officer myself....what is this service.?......🤨

  • antpae123's avatar
    antpae123
    New Novice
    6 days ago

    I had a similar issue, and after 4 DAYS, they told me 'after looking at your account, I can confirm the content is there'... then closed the ticket... IT ABSOLUTELY IS NOT... only difference is i got charged for it 

  • myrm1don's avatar
    myrm1don
    Seasoned Newcomer
    6 days ago

    ah geese. that sucks. sorry to hear that

  • i had the same thing with the geo lsb but the money is gone

    ally code :358-398-746

    ORDER : 1006597792344

  • myrm1don's avatar
    myrm1don
    Seasoned Newcomer
    4 days ago

    Ive had 2 answer from support....32 hours between each event. Both just to quote the first 2 steps in the FAQ you read BEFORE you make a ticket, support didnt even bother reading the info supplied in the ticket....

  • myrm1don's avatar
    myrm1don
    Seasoned Newcomer
    3 days ago

    5 days later.....LSB bundles have timed out. 2 different support agents said one thing without reading the ticket and quoted the FAQ before leaving.

    Useless 0/10

  • Myrm11don's avatar
    Myrm11don
    Seasoned Newcomer
    1 day ago

    EA_Gunner​ 

    Sorry for the ping. Someone on Reddit suggested it as i havent been able to find anything resembling "help". I have opened multiple tickets, chatted to no less than 4 EA agents who quoted the FAQ and little else.

    The Battle for Hoth LSB is now timed out and I may be a little......Salty

     

     

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