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larissalasca's avatar
larissalasca
Rising Novice
25 days ago
Solved

Side Scrolling Not Working in Sims Legacy

Dear EA/all, I've just downloaded The Sims Legacy for the second time and to my delight, the UI scaling issue has been fixed!! However, as soon as I started to play, I noticed that I can't scroll from side to side with my cursor whenever I'm on a lot - whether it's empty or occupied. Strangely I can move up and down, but not left to right. So the only way to view something either side of my current screen is to zoom out. Has anyone else experienced this bug? I'm using Windows 11.

bug
  • EA_Solaire's avatar
    EA_Solaire
    21 days ago

    Hi all,

    This issue was resolved in today's patch:

    • Edge-scrolling hit zone now includes the full letterboxing area

     

    If you're still experiencing this issue, please create a new thread so we can investigate into this further. 

    Thank you! 

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  • larissalasca's avatar
    larissalasca
    Rising Novice
    25 days ago

    Edit: I saw some users on another thread with the same issue and it was suggested to run dxdiag. I've done that but don't know where to submit this for EA to investigate.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hi all,

    This issue was resolved in today's patch:

    • Edge-scrolling hit zone now includes the full letterboxing area

     

    If you're still experiencing this issue, please create a new thread so we can investigate into this further. 

    Thank you! 

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