Forum Discussion

Seasoned Newcomer

1 year ago

Game Crashes (without warning or error message)

Anyone else finding that their game will crash without warning after the new update?

In the past whenever I've experienced the game crashing it has always come up with some variation of an error message and then I have to close it. This time the game loads generally fine (other than being a bit slow when The Sims 2 loading screen is displayed), it allows me to pick a world and start playing with a household and then without warning the screen will go black and the game shuts down. Then I'm left with the EA App still loaded like nothing had happened.

This only started happening when I updated the game yesterday.

bug

technical issues

23 Replies

sabrina1cat111
Rising Traveler
1 year ago
same problem the game loads fine then playing like an hour in or so the Game Crashes without warning and left with the EA App still loaded like nothing had happened it start happening after the update.
effiejae
Rising Veteran
1 year ago
I have experienced that, but only when I haven't cleared the cache. In your Documents/EA Games/The Sims 2 Legacy folder you may see two files called "accessory.cache" and "groups.cache" You can delete those two files, the game will automatically regenerate them. I find clearing them out periodically has helped stave off crashes in my game.