Hey guys,I've been trying for over a year to get my Ultimate Collection to run on my new Windows 10 laptop. I've done every tutorial on youtube available and NOTHING works. I still keep getting that "failed to find any DirectX 9.0c compatible graphics adapters in this system!" error. I don't know what to do anymore and I'm hoping someone will know how to fix this. Thanks in advance <3

Hi,So what worked for me was using the Graphic Rules Maker (just google it!) Install it. Then go to your graphics driver program, find out the resolution of the computer, and your frame rate. Next, once installing the graphic rules maker, go to the game files using the program- insert your graphic card info, and the frame rate number. (Note: that number may not be exact, but put it as close as possible to that number.) you have to do it to your recent game installed so for me it is mansion and garden stuff. However, because i have the discs, and made sure the game launched, i did apply it to every EP/SP just in case. Might work on ultimate collection too

"Sunflowergal227;c-18096390" wrote:Hi,So what worked for me was using the Graphic Rules Maker (just google it!) Install it. Then go to your graphics driver program, find out the resolution of the computer, and your frame rate. Next, once installing the graphic rules maker, go to the game files using the program- insert your graphic card info, and the frame rate number. (Note: that number may not be exact, but put it as close as possible to that number.) you have to do it to your recent game installed so for me it is mansion and garden stuff. However, because i have the discs, and made sure the game launched, i did apply it to every EP/SP just in case. Might work on ultimate collection tooHi! Thank you for responding! I've already gone through and done this since this was also recommended in a youtube tutorial but the game still wouldn't launch. I would still get the same error message.

"dorendia122;d-999089" wrote:Hey guys,I've been trying for over a year to get my Ultimate Collection to run on my new Windows 10 laptop. I've done every tutorial on youtube available and NOTHING works. I still keep getting that "failed to find any DirectX 9.0c compatible graphics adapters in this system!" error. I don't know what to do anymore and I'm hoping someone will know how to fix this. Thanks in advance <3See if any of this helps. You will have to go over to lee's site and look up problems with the TS2UC with Windows 10. She has posted sgr files for cards that will have to be placed in the config files in the Program files. I can't link it as the site blocks her name due to the of that site. Nothing bad, just overly sensitive censor. It could really help you but look for the list of sgr files for different cards. She created the Graphics' Rule Maker.It contains the card's SGR files that you may need to place in the program files for your particular card, whatever that may be. If yours isn't in the list it of card SGR file, then there is a link of how to create your own, if you have used and installed Graphics Rule Maker's fixes for your machine.

"Cinebar;c-18096736" wrote:"dorendia122;d-999089" wrote:Hey guys,I've been trying for over a year to get my Ultimate Collection to run on my new Windows 10 laptop. I've done every tutorial on youtube available and NOTHING works. I still keep getting that "failed to find any DirectX 9.0c compatible graphics adapters in this system!" error. I don't know what to do anymore and I'm hoping someone will know how to fix this. Thanks in advance <3See if any of this helps. You will have to go over to lee's site and look up problems with the TS2UC with Windows 10. She has posted sgr files for cards that will have to be placed in the config files in the Program files. I can't link it as the site blocks her name due to the of that site. Nothing bad, just overly sensitive censor. It could really help you but look for the list of sgr files for different cards. She created the Graphics' Rule Maker.It contains the card's SGR files that you may need to place in the program files for your particular card, whatever that may be. If yours isn't in the list it of card SGR file, then there is a link of how to create your own, if you have used and installed Graphics Rule Maker's fixes for your machine. Hi! I'm unsure who Lee is and tried googling and nothing is coming up. Is there a full website name I can look up? No link needed! Just a name if possible :)

Sorry, No. The name is what is censored. Not anything else about that site. There is another thread here where Jules1111 answer the DirectX9 error problem. You may have to search for that here or I will try to link it and set your Config file manually by Hand. The error really has nothing to do with DirectX9 but actually Memory that is listed for your Card in the Config File if I remember the correct information from lee's site.I believe I had to do this when I switched to Windows 10 a few years ago. I had to type in that file a different amount of Memory. Then it worked. That's why you need to find the instructions of what to change and where instead of just watching a video that didn't help in your situation. Actually, those videos don't help everyone and most had to set their card recognition by hand in many cases with this issue. (DirectX9 Error).I will see if I can find some instructions for you if you have run the Graphics Rule Maker and it didn't find your card or set the right amount of Memory for you. You will need to do this all by hand, manually, make sure to back up your original Config file and put it on the desktop for safe keeping in case something goes wrong. I will search around to see if I can re-find some instructions for you.ETA: Please Note: Fixes have to go into these two files! (qutoes from Lee's site of how to fix this issue)WHERE TO INSTALL FIXES: IF You Have TS2UCIn the Program folders:\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\Config\\Program Files (x86)\Origin Games\Fun with Pets\SP9\TSData\Res\CsConfig\MUST BE INSTALLED IN BOTH FOLDERSIf you have the DVD'sIn the Program folders:\Program Files (x86)\EA\The Sims 2 - \TSData\Res\Config\\Program Files (x86)\EA\The Sims 2 - \TSData\Res\CSConfig\MUST BE INSTALLED IN BOTH FOLDERSI will be back with more instructions when I find them.*Here you go: Scroll down to Jules1111 instructions of how to edit those files manually. Your card may be different from the Intel card mentioned if I remember correctly..didn't reread the whole thread. Make sure your card is known by the Graphics Rule Maker and set in it before doing any of this. It would help you a lot.Follow the instructions by Jules to change some things in the Config files (Noted where they are above in this thread)I hope you get to play again. Lee and Jules have saved my games many times because I never remember what to edit when I change a pc. lolNote: Where it says to change the memory..that amount didn't work for me, I do believe I had to set mine (years ago) to more than 8000 per noted on Lee's site somewhere.https://forums.thesims.com/en_US/discussion/948331/cant-run-ts2-uc-because-i-dont-have-directx-9-0c-solved/p1

Getting the Sims 2 to work on Windows 10? (DirectX 9.0 Error Message)

13 Replies

Cinebar
4 years ago
And it's probably going to continue to crash unless you change the memory amount found in the instructions link I supplied. Also, make sure when you start TS2 you always delete the Accessories cache file, the group cache files located in the EA Games folder inside your documents. EA Games/The Sims 2UC/ or The Sims 2. These build up and cause crashes, too.
JoyfulNoise12
4 years ago
"Cinebar;c-18098857" wrote:
And it's probably going to continue to crash unless you change the memory amount found in the instructions link I supplied. Also, make sure when you start TS2 you always delete the Accessories cache file, the group cache files located in the EA Games folder inside your documents. EA Games/The Sims 2UC/ or The Sims 2. These build up and cause crashes, too.

I changed the display memory amount using the memory I had in dxdiag. It was the accessories and group caches files causing the crashes. Once I deleted them, the game started! Thank you for your help!
Cinebar
4 years ago
You are welcome.

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Getting the Sims 2 to work on Windows 10? (DirectX 9.0 Error Message)

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