Forum Discussion
7 years ago
"mortia;c-16282906" wrote:"JULES1111;c-16279042" wrote:"CatOfEA;c-16278382" wrote:
TeoDoesSims - If you updated your OS to Windows 10 recently, you might maybe have an issue similar to several other folks on the MTS and leefish sims forums. We have notices that folks with Windows 10 update 1709 and Origin Ultimate Collection (updated version) and nvidia cards, some combination of that, seem to be having issues with crashing, pink flashes, game not starting, etc. It's looking like mostly folks with Windows 10 Pro 64 bit update version 1709. If you updated to 10 in mid January or so, you probably have 1709. We have verified that rolling the OS back to 1703 does fix the problem but that's not really a fix. It will remove your apps and data, you'll have to reinstall, and then Windows will eventually update itself back to 1709 anyway unless you permanently disconnect it from the internet. We're hoping Microsoft/Origin/NVidia fix whatever they broke. Haven't come up with a community fix so far. Do any EA mods read these threads? I'm hoping they'll get Origin to update Ultimate Collection again so it works with 1709. Sorry that wasn't more help.
@EA_Mage Could this be looked into? There are people who play on Windows 10 pro-edition that are having issues being able to play there game since the game was updated. Windows 10 home edition works fine, and anyone not updated to the latest one is playing fine also. It seems to only be a issue with Windows 10 pro, and a updated Sims 2 uc game.
Unfortunately, I have been having all of the above issues that @CatOfEA mentioned, but with the Home Edition after updating to 1709. My game is UC but has not been patched/updated by Origin either. Was all working perfectly on update 1703 but has become a mess since the forced update.
OMG for real? You are the only person I have seen having a issue that didn't play a updated game. I am playing the same way, not updated on 1709 and my game works fine. I wonder why it is so wonky on others.
@TeoDoesSims I am running out of ideas. I did find one person having the same issue as you online with the same error, unfortunately there was no idea for a fix other then reinstalling which you have already done. Have you rebooted your pc since reinstalling?
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