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MichisMoon's avatar
MichisMoon
Rising Newcomer
15 hours ago

Unable to play Sims2 game

I recently purchased a new pc and downloaded the EA app to play my games. Mind you I tried previously to get help through the EA chat and its just not helping they way I was hoping for a resolution. At the moment it is this error I'm getting when I attempt to open up the game. States the following.

The Sims tm 2 Mansion and Garden Stuff

Failed to find any DirectX 9.0 compatible graphics adapters in this system! please make sure you have a DirectX 9.0c compatible graphics adapter and have installed the lates drivers provided by the manufacturer. The application will now terminate.

Like I stated before, the agent was not much help with this and stated for me to post this. I'm not sure if this particular issue is happening to other players.  Please help, I really want to be able to play my old games. My last computer is considered obsolete. 

1 Reply

  • MichisMoon​  Try manually installing DirectX 9, as described here:

    Re: Sims 3 launcher won't open | EA Forums - 8260715

    If that doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

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