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m3wlissa
5 years ago

ACCESS_VIOLATION reading address 0xf1698107

Hi! Can anyone help diagnose this? Much appreciated!


Application: Sims3
BuildTime: 2015-1-6-0801
BuildUser: Unknown
BuildHost: Unknown
BuildConfig: Release
BuldVersion: 0.2.0.32
Commandline: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe



Computer name: DUMBLEDORE
Computer DNS name: Dumbledore
User name: m3wli
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.2.9200
OS service pack:
Debugger present: no
CPU count: 24
Processor type: x86
Processor level: 23
Processor revision: 28928
Memory load: 31%
Total physical memory: 32693 Mb
Available physical memory: 22394 Mb
Total page file memory: 37813 Mb
Available page file memory: 24797 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 1319 Mb


Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
App version: 0.2.0.32


date: 2020-07-05
time: 16.39.06
type: ACCESS_VIOLATION reading address 0xf1698107
address: 0x637d4a86 "C:\WINDOWS\SYSTEM32\d3d9.dll":0x0001:0x00133a86


C:\WINDOWS\SYSTEM32\d3d9.dll
0x637d4a86

C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe
0x0094ca76



0019a030 | 44 9b 00 07 00 00 00 00<0b>59 b7 5e c0 db ed 27 | D........Y.^...' |
0019a040 | 70 8a 74 03 3c a1 19 00 40 a1 19 00 f0 2d 71 63 | p.t.<...@....-qc |
0019a050 | 07 81 69 f1 44 9b 00 07 00 00 00 00 e5 bb 6e 63 | ..i.D.........nc |
0019a060 | 44 9b 00 07 1f bc 6e 63 3f 59 b7 5e c0 db ed 27 | D.....nc?Y.^...' |
0019a070 | 00 00 00 00 40 9b 00 07 44 9b 00 07 00 00 00 00 | ....@...D....... |
0019a080 | f4 f6 19 00 cb e5 71 63 ff ff ff ff 1f bc 6e 63 | ......qc......nc |
0019a090 | dd be 94 00 40 9b 00 07 ac a0 19 00 e8 a2 74 03 | ....@.........t. |
0019a0a0 | 3c a1 19 00 0b 59 b7 5e 38 a0 19 00 f4 f6 19 00 | <....Y.^8....... |
0019a0b0 | fc 03 72 63 01 00 00 00 e8 a2 74 03 76 ca 94 00 | ..rc......t.v... |
0019a0c0 | 40 9b 00 07 00 00 00 00 07 81 69 f1 00 00 00 00 | @.........i..... |
0019a0d0 | aa 6a ad 00 00 00 00 00 c0 db ed 27 f0 1a 31 22 | .j.........'..1" |
0019a0e0 | 70 8a 74 03 f0 1a 31 22 00 00 00 00 f8 1a 31 22 | p.t...1"......1" |
0019a0f0 | f0 1a 31 22 61 7d ad 00 70 8a 74 03 3c a1 19 00 | ..1"a}..p.t.<... |
0019a100 | 00 00 00 00 70 1a 31 22 00 00 00 00 1c 01 00 00 | ....p.1"........ |
0019a110 | 00 00 00 00 1a 01 00 00 30 70 80 16 26 b4 9c 00 | ........0p..&... |
0019a120 | c6 a4 ad 00 70 8a 74 03 3c a1 19 00 20 1a 31 22 | ....p.t.<... .1" |
0019a130 | e8 a2 74 03 88 a3 19 00 b0 0f 8f ab 01 27 90 ab | ..t..........'.. |
0019a140 | 00 3b f2 06 00 40 f2 06 00 00 00 00 00 00 00 00 | .;...@.......... |
0019a150 | 80 07 00 00 38 04 00 00 00 00 00 00 00 00 80 3f | ....8..........? |
0019a160 | 00 00 00 00 00 00 00 00 80 07 00 00 38 04 00 00 | ............8... |
0019a170 | 4b 3c ad 00 70 8a 74 03 a0 b5 9c 00 d0 a1 19 00 | K<..p.t......... |
0019a180 | 10 a4 19 00 5a c8 9c 00 a0 b5 9c 00 d0 a1 19 00 | ....Z........... |
0019a190 | 08 00 00 00 00 00 00 00 10 a4 19 00 7f 00 ad 00 | ................ |
0019a1a0 | dd 07 de 3d e3 2f 7e 3f f5 fb 46 bd c0 ce 2d bc | ...=./~?..F...-. |
0019a1b0 | 2c d9 6a be 43 8b 94 3d cf 7b 78 3f 20 1a 31 22 | ,.j.C..=.{x? .1" |
0019a1c0 | 0b 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
0019a1d0 | b0 0f 8f ab 00 00 00 00 10 a4 19 00 00 00 00 00 | ................ |
0019a1e0 | 24 00 00 00 00 00 00 00 60 a4 19 00 00 a4 89 00 | $.......`....... |
0019a1f0 | 70 85 21 aa dc a1 19 00 00 00 00 00 00 00 00 00 | p.!............. |
0019a200 | 70 85 21 aa 00 00 00 00 60 a4 19 00 a0 3a 66 21 | p.!.....`....:f! |
0019a210 | 40 a1 42 29 00 00 00 00 00 00 00 00 00 00 00 00 | @.B)............ |
0019a220 | 40 a1 42 29 00 00 00 00 60 a4 19 00 00 00 00 00 | @.B)....`....... |
0019a230 | 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |


637d4a06 => DasmX86Dll.dll not found.


eip: 637d4a86
eax: 00000000
ebx: 07009b40
ecx: 0019a054
edx: 637d49d0
esi: f1698107
edi: 00000000
ebp: 0019a0b8
efl: 00210282
esp: 0019a038


base 0x00400000 size 0x00eb5000 entry 0x012b4000 "TS3.exe" "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3.exe"
base 0x776d0000 size 0x001a2000 entry 0x00000000 "ntdll.dll" "C:\WINDOWS\SYSTEM32\ntdll.dll"
base 0x773b0000 size 0x000f0000 entry 0x773cf5a0 "KERNEL32.DLL" "C:\WINDOWS\System32\KERNEL32.DLL"
base 0x774a0000 size 0x00213000 entry 0x775b4030 "KERNELBASE.dll" "C:\WINDOWS\System32\KERNELBASE.dll"
base 0x70b70000 size 0x0009f000 entry 0x70ba85c0 "apphelp.dll" "C:\WINDOWS\SYSTEM32\apphelp.dll"
base 0x6da60000 size 0x00283000 entry 0x6da7d160 "AcLayers.DLL" "C:\WINDOWS\SYSTEM32\AcLayers.DLL"
base 0x757a0000 size 0x000bf000 entry 0x757d5ac0 "msvcrt.dll" "C:\WINDOWS\System32\msvcrt.dll"
base 0x75860000 size 0x00193000 entry 0x75899850 "USER32.dll" "C:\WINDOWS\System32\USER32.dll"
base 0x771b0000 size 0x00018000 entry 0x00000000 "win32u.dll" "C:\WINDOWS\System32\win32u.dll"
base 0x76430000 size 0x00023000 entry 0x764373c0 "GDI32.dll" "C:\WINDOWS\System32\GDI32.dll"
base 0x755b0000 size 0x000da000 entry 0x7560fe70 "gdi32full.dll" "C:\WINDOWS\System32\gdi32full.dll"
base 0x771d0000 size 0x0007b000 entry 0x771e7800 "msvcp_win.dll" "C:\WINDOWS\System32\msvcp_win.dll"
base 0x76270000 size 0x00120000 entry 0x7629b170 "ucrtbase.dll" "C:\WINDOWS\System32\ucrtbase.dll"
base 0x76860000 size 0x005a9000 entry 0x769da840 "SHELL32.dll" "C:\WINDOWS\System32\SHELL32.dll"
base 0x77000000 size 0x00045000 entry 0x77017870 "SHLWAPI.dll" "C:\WINDOWS\System32\SHLWAPI.dll"
base 0x76f50000 size 0x00096000 entry 0x76f85670 "OLEAUT32.dll" "C:\WINDOWS\System32\OLEAUT32.dll"
base 0x75ac0000 size 0x00280000 entry 0x75bfafe0 "combase.dll" "C:\WINDOWS\System32\combase.dll"
base 0x766f0000 size 0x000ba000 entry 0x7672a2c0 "RPCRT4.dll" "C:\WINDOWS\System32\RPCRT4.dll"
base 0x75d40000 size 0x00434000 entry 0x75d6efc0 "SETUPAPI.dll" "C:\WINDOWS\System32\SETUPAPI.dll"
base 0x763f0000 size 0x0003b000 entry 0x763fd450 "cfgmgr32.dll" "C:\WINDOWS\System32\cfgmgr32.dll"
base 0x766d0000 size 0x00019000 entry 0x766d93e0 "bcrypt.dll" "C:\WINDOWS\System32\bcrypt.dll"
base 0x73dd0000 size 0x00019000 entry 0x73dd3540 "MPR.dll" "C:\WINDOWS\SYSTEM32\MPR.dll"
base 0x66680000 size 0x00003000 entry 0x00000000 "sfc.dll" "C:\WINDOWS\SYSTEM32\sfc.dll"
base 0x6f250000 size 0x0006d000 entry 0x6f2672e0 "WINSPOOL.DRV" "C:\WINDOWS\SYSTEM32\WINSPOOL.DRV"
base 0x6ee10000 size 0x0000f000 entry 0x6ee15d70 "sfc_os.DLL" "C:\WINDOWS\SYSTEM32\sfc_os.DLL"
base 0x75a00000 size 0x00025000 entry 0x75a04410 "IMM32.DLL" "C:\WINDOWS\System32\IMM32.DLL"
base 0x63ce0000 size 0x0009a000 entry 0x63cebe0a "Activation.dll" "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\Core\Activation.dll"
base 0x77050000 size 0x00079000 entry 0x77061a00 "ADVAPI32.dll" "C:\WINDOWS\System32\ADVAPI32.dll"
base 0x76ed0000 size 0x00075000 entry 0x76eef710 "sechost.dll" "C:\WINDOWS\System32\sechost.dll"
base 0x7bcc0000 size 0x00069000 entry 0x7bcf3cf4 "MSVCP100.dll" "C:\WINDOWS\SYSTEM32\MSVCP100.dll"
base 0x7bd30000 size 0x000bf000 entry 0x7bd41dfc "MSVCR100.dll" "C:\WINDOWS\SYSTEM32\MSVCR100.dll"
base 0x636a0000 size 0x0018e000 entry 0x63716420 "d3d9.dll" "C:\WINDOWS\SYSTEM32\d3d9.dll"
base 0x72fa0000 size 0x0000f000 entry 0x72fa4830 "kernel.appcore.dll" "C:\WINDOWS\SYSTEM32\kernel.appcore.dll"
base 0x72fb0000 size 0x00024000 entry 0x72fb53d0 "dwmapi.dll" "C:\WINDOWS\SYSTEM32\dwmapi.dll"
base 0x720c0000 size 0x00606000 entry 0x7229bf50 "windows.storage.dll" "C:\WINDOWS\SYSTEM32\windows.storage.dll"
base 0x71c40000 size 0x00023000 entry 0x71c48580 "Wldp.dll" "C:\WINDOWS\SYSTEM32\Wldp.dll"
base 0x03290000 size 0x00267000 entry 0x034aaf6c "d3dx9_31.dll" "C:\WINDOWS\SYSTEM32\d3dx9_31.dll"
base 0x78980000 size 0x000e9000 entry 0x789912a0 "DDRAW.dll" "C:\WINDOWS\SYSTEM32\DDRAW.dll"
base 0x6e210000 size 0x000c2000 entry 0x6e2439f0 "dxgi.dll" "C:\WINDOWS\SYSTEM32\dxgi.dll"
base 0x6ee20000 size 0x00007000 entry 0x6ee22020 "DCIMAN32.dll" "C:\WINDOWS\SYSTEM32\DCIMAN32.dll"
base 0x75570000 size 0x00032000 entry 0x7557c340 "iphlpapi.dll" "C:\WINDOWS\SYSTEM32\iphlpapi.dll"
base 0x738a0000 size 0x00458000 entry 0x73bc22f0 "WININET.dll" "C:\WINDOWS\SYSTEM32\WININET.dll"
base 0x772c0000 size 0x000e3000 entry 0x772ec600 "ole32.dll" "C:\WINDOWS\System32\ole32.dll"
base 0x771a0000 size 0x00006000 entry 0x771a14d0 "PSAPI.DLL" "C:\WINDOWS\System32\PSAPI.DLL"
base 0x6ee40000 size 0x00087000 entry 0x6ee70dce "MSVCP80.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9672_none_d08f9da24428a513\MSVCP80.dll"
base 0x6ef50000 size 0x0009b000 entry 0x6ef5232b "MSVCR80.dll" "C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.9672_none_d08f9da24428a513\MSVCR80.dll"
base 0x77250000 size 0x00063000 entry 0x77254b40 "WS2_32.dll" "C:\WINDOWS\System32\WS2_32.dll"
base 0x69e70000 size 0x00017000 entry 0x00000000 "USP10.dll" "C:\WINDOWS\SYSTEM32\USP10.dll"
base 0x709e0000 size 0x00188000 entry 0x70a18b50 "dbghelp.dll" "C:\WINDOWS\SYSTEM32\dbghelp.dll"
base 0x74c70000 size 0x00008000 entry 0x74c71800 "VERSION.dll" "C:\WINDOWS\SYSTEM32\VERSION.dll"
base 0x75550000 size 0x00013000 entry 0x75551de0 "NETAPI32.dll" "C:\WINDOWS\SYSTEM32\NETAPI32.dll"
base 0x55640000 size 0x0007f000 entry 0x5566f300 "DSOUND.dll" "C:\WINDOWS\SYSTEM32\DSOUND.dll"
base 0x73230000 size 0x00044000 entry 0x73236ed0 "powrprof.dll" "C:\WINDOWS\SYSTEM32\powrprof.dll"
base 0x55890000 size 0x0001d000 entry 0x558a3850 "winmmbase.dll" "C:\WINDOWS\SYSTEM32\winmmbase.dll"
base 0x71c20000 size 0x0000d000 entry 0x71c27560 "UMPDC.dll" "C:\WINDOWS\SYSTEM32\UMPDC.dll"
base 0x74f30000 size 0x00028000 entry 0x74f355b0 "WINMM.dll" "C:\WINDOWS\SYSTEM32\WINMM.dll"
base 0x612e0000 size 0x0003f000 entry 0x61312d70 "glu32.dll" "C:\WINDOWS\SYSTEM32\glu32.dll"
base 0x61470000 size 0x00100000 entry 0x615400b0 "OPENGL32.dll" "C:\WINDOWS\SYSTEM32\OPENGL32.dll"
base 0x001d0000 size 0x00016000 entry 0x001d801f "xinput1_3.dll" "C:\WINDOWS\SYSTEM32\xinput1_3.dll"
base 0x75a30000 size 0x00087000 entry 0x75a72f00 "SHCORE.dll" "C:\WINDOWS\System32\SHCORE.dll"
base 0x71d10000 size 0x00052000 entry 0x71d19e70 "mswsock.dll" "C:\WINDOWS\system32\mswsock.dll"
base 0x72fe0000 size 0x00074000 entry 0x73017550 "uxtheme.dll" "C:\WINDOWS\system32\uxtheme.dll"
base 0x58710000 size 0x000d5000 entry 0x587187e0 "nvldumd.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ccad5caddc3a3d35\nvldumd.dll"
base 0x765d0000 size 0x000ff000 entry 0x766254d0 "crypt32.dll" "C:\WINDOWS\System32\crypt32.dll"
base 0x6df00000 size 0x00026000 entry 0x6df0dba0 "cryptnet.dll" "C:\WINDOWS\SYSTEM32\cryptnet.dll"
base 0x73850000 size 0x0000a000 entry 0x73852a60 "cryptbase.dll" "C:\WINDOWS\SYSTEM32\cryptbase.dll"
base 0x77150000 size 0x00047000 entry 0x771654e0 "WINTRUST.DLL" "C:\WINDOWS\System32\WINTRUST.DLL"
base 0x727a0000 size 0x0000e000 entry 0x727a5690 "MSASN1.dll" "C:\WINDOWS\SYSTEM32\MSASN1.dll"
base 0x75780000 size 0x00019000 entry 0x75786560 "imagehlp.dll" "C:\WINDOWS\System32\imagehlp.dll"
base 0x71510000 size 0x00013000 entry 0x71515d30 "CRYPTSP.dll" "C:\WINDOWS\SYSTEM32\CRYPTSP.dll"
base 0x714e0000 size 0x0002f000 entry 0x714ebb00 "rsaenh.dll" "C:\WINDOWS\system32\rsaenh.dll"
base 0x76180000 size 0x0005c000 entry 0x761b0900 "bcryptPrimitives.dll" "C:\WINDOWS\System32\bcryptPrimitives.dll"
base 0x051a0000 size 0x013af000 entry 0x05b95930 "nvd3dum.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ccad5caddc3a3d35\nvd3dum.dll"
base 0x71460000 size 0x00021000 entry 0x7146ca40 "SspiCli.dll" "C:\WINDOWS\SYSTEM32\SspiCli.dll"
base 0x770d0000 size 0x0007e000 entry 0x7713bd50 "clbcatq.dll" "C:\WINDOWS\System32\clbcatq.dll"
base 0x70cd0000 size 0x00024000 entry 0x70cd9990 "DEVOBJ.dll" "C:\Windows\System32\DEVOBJ.dll"
base 0x71ae0000 size 0x00010000 entry 0x71ae8cd0 "amsi.dll" "C:\WINDOWS\SYSTEM32\amsi.dll"
base 0x74be0000 size 0x00025000 entry 0x74be8820 "USERENV.dll" "C:\WINDOWS\SYSTEM32\USERENV.dll"
base 0x71b20000 size 0x00018000 entry 0x71b2a250 "profapi.dll" "C:\WINDOWS\SYSTEM32\profapi.dll"
base 0x71a70000 size 0x0006b000 entry 0x71a96300 "MpOav.dll" "C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2006.10-0\X86\MpOav.dll"
base 0x7a340000 size 0x00012000 entry 0x7a345950 "DEVRTL.dll" "C:\WINDOWS\SYSTEM32\DEVRTL.dll"
base 0x79370000 size 0x00017000 entry 0x79378bc0 "SPINF.dll" "C:\WINDOWS\SYSTEM32\SPINF.dll"
base 0x7a380000 size 0x000f8000 entry 0x7a3b53b0 "drvstore.dll" "C:\WINDOWS\SYSTEM32\drvstore.dll"
base 0x70f00000 size 0x0001e000 entry 0x70f095d0 "gpapi.dll" "C:\WINDOWS\SYSTEM32\gpapi.dll"
base 0x75770000 size 0x00007000 entry 0x75771d30 "NSI.dll" "C:\WINDOWS\System32\NSI.dll"
base 0x6bf80000 size 0x0002c000 entry 0x6bf9a570 "dxcore.dll" "C:\WINDOWS\SYSTEM32\dxcore.dll"
base 0x56210000 size 0x024f4000 entry 0x56241790 "nvwgf2um.dll" "C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_ccad5caddc3a3d35\nvwgf2um.dll"
base 0x06be0000 size 0x00217000 entry 0x06be1f46 "nvspcap.dll" "C:\WINDOWS\system32\nvspcap.dll"
base 0x71af0000 size 0x00029000 entry 0x71af7e90 "ntmarta.dll" "C:\WINDOWS\SYSTEM32\ntmarta.dll"
base 0x75690000 size 0x000d2000 entry 0x756dda90 "MSCTF.dll" "C:\WINDOWS\System32\MSCTF.dll"
base 0x59eb0000 size 0x000b9000 entry 0x59eefcd0 "textinputframework.dll" "C:\WINDOWS\SYSTEM32\textinputframework.dll"
base 0x6bd40000 size 0x0009b000 entry 0x6bda0e00 "CoreMessaging.dll" "C:\WINDOWS\System32\CoreMessaging.dll"
base 0x6b9e0000 size 0x0027e000 entry 0x6ba3e8f0 "CoreUIComponents.dll" "C:\WINDOWS\System32\CoreUIComponents.dll"
base 0x6bc60000 size 0x000de000 entry 0x6bcd7610 "wintypes.dll" "C:\WINDOWS\SYSTEM32\wintypes.dll"
base 0x6a530000 size 0x0022a000 entry 0x6a6e94e0 "iertutil.dll" "C:\WINDOWS\SYSTEM32\iertutil.dll"
base 0x7ac80000 size 0x00012000 entry 0x7ac84620 "ondemandconnroutehelper.dll" "C:\WINDOWS\SYSTEM32\ondemandconnroutehelper.dll"
base 0x74b10000 size 0x000c2000 entry 0x74b58e10 "winhttp.dll" "C:\WINDOWS\SYSTEM32\winhttp.dll"
base 0x51bd0000 size 0x00008000 entry 0x51bd2220 "WINNSI.DLL" "C:\WINDOWS\SYSTEM32\WINNSI.DLL"
base 0x5a370000 size 0x000d9000 entry 0x5a37fe40 "rasapi32.dll" "C:\WINDOWS\SYSTEM32\rasapi32.dll"
base 0x5a340000 size 0x0002b000 entry 0x5a343290 "rasman.dll" "C:\WINDOWS\SYSTEM32\rasman.dll"
base 0x6a760000 size 0x001a8000 entry 0x6a7e1b70 "urlmon.dll" "C:\WINDOWS\SYSTEM32\urlmon.dll"
base 0x73d40000 size 0x00090000 entry 0x73d52f70 "DNSAPI.dll" "C:\WINDOWS\SYSTEM32\DNSAPI.dll"
base 0x6bf30000 size 0x00008000 entry 0x6bf31960 "rasadhlp.dll" "C:\Windows\System32\rasadhlp.dll"
base 0x54db0000 size 0x00093000 entry 0x54dc6ce0 "mscms.dll" "C:\WINDOWS\SYSTEM32\mscms.dll"
base 0x612b0000 size 0x0000c000 entry 0x612b5b60 "ColorAdapterClient.dll" "C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll"
base 0x710c0000 size 0x00016000 entry 0x710c42f0 "dhcpcsvc.DLL" "C:\WINDOWS\SYSTEM32\dhcpcsvc.DLL"
base 0x6ef10000 size 0x0003e000 entry 0x6ef19ae0 "icm32.dll" "C:\WINDOWS\SYSTEM32\icm32.dll"
base 0x6bed0000 size 0x00058000 entry 0x6bee91a0 "fwpuclnt.dll" "C:\WINDOWS\System32\fwpuclnt.dll"
base 0x6ef00000 size 0x0000a000 entry 0x6ef02740 "netbios.dll" "C:\WINDOWS\SYSTEM32\netbios.dll"
base 0x59df0000 size 0x0006a000 entry 0x59e15a30 "MMDevApi.dll" "C:\WINDOWS\System32\MMDevApi.dll"
base 0x55850000 size 0x0003a000 entry 0x5585cea0 "wdmaud.drv" "C:\WINDOWS\SYSTEM32\wdmaud.drv"
base 0x55840000 size 0x00007000 entry 0x55841ec0 "ksuser.dll" "C:\WINDOWS\SYSTEM32\ksuser.dll"
base 0x74b00000 size 0x00008000 entry 0x74b01aa0 "AVRT.dll" "C:\WINDOWS\SYSTEM32\AVRT.dll"
base 0x55700000 size 0x00135000 entry 0x55743010 "AUDIOSES.DLL" "C:\WINDOWS\SYSTEM32\AUDIOSES.DLL"
base 0x556f0000 size 0x0000a000 entry 0x556f4200 "msacm32.drv" "C:\WINDOWS\SYSTEM32\msacm32.drv"
base 0x556d0000 size 0x00019000 entry 0x556d4420 "MSACM32.dll" "C:\WINDOWS\SYSTEM32\MSACM32.dll"
base 0x556c0000 size 0x00008000 entry 0x556c1990 "midimap.dll" "C:\WINDOWS\SYSTEM32\midimap.dll"
base 0x7acf0000 size 0x0000f000 entry 0x7acf42f0 "resourcepolicyclient.dll" "C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll"
base 0x59cf0000 size 0x000f3000 entry 0x59d4ab50 "Windows.UI.dll" "C:\Windows\System32\Windows.UI.dll"
base 0x59c70000 size 0x00073000 entry 0x59cce900 "WindowManagementAPI.dll" "C:\Windows\System32\WindowManagementAPI.dll"
base 0x6bde0000 size 0x000ed000 entry 0x6bea5af0 "InputHost.dll" "C:\Windows\System32\InputHost.dll"
base 0x6d1b0000 size 0x000c2000 entry 0x6d2109b0 "PROPSYS.dll" "C:\Windows\System32\PROPSYS.dll"
base 0x5a450000 size 0x00190000 entry 0x5a4d3690 "twinapi.appcore.dll" "C:\WINDOWS\SYSTEM32\twinapi.appcore.dll"
base 0x710e0000 size 0x00014000 entry 0x710e2f20 "dhcpcsvc6.DLL" "C:\WINDOWS\SYSTEM32\dhcpcsvc6.DLL"
base 0x7b940000 size 0x00078000 entry 0x7b9642d0 "schannel.dll" "C:\WINDOWS\System32\schannel.dll"
base 0x526b0000 size 0x00010000 entry 0x526b31d0 "mskeyprotect.dll" "C:\WINDOWS\SYSTEM32\mskeyprotect.dll"
base 0x60a50000 size 0x00028000 entry 0x60a65950 "NTASN1.dll" "C:\WINDOWS\SYSTEM32\NTASN1.dll"
base 0x71c30000 size 0x00008000 entry 0x71c31dc0 "DPAPI.DLL" "C:\WINDOWS\SYSTEM32\DPAPI.DLL"
base 0x61280000 size 0x00021000 entry 0x61288730 "ncrypt.dll" "C:\WINDOWS\SYSTEM32\ncrypt.dll"
base 0x78e20000 size 0x0001f000 entry 0x78e29bf0 "ncryptsslp.dll" "C:\WINDOWS\system32\ncryptsslp.dll"


ebx 07009b40 |ca 00 07 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
07009b50 | 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 | ................ |
ecx 0019a050 | <44>9b 00 07 00 00 00 00 e5 bb 6e 63 | D.........nc |
0019a060 | 44 9b 00 07 1f bc 6e 63 3f 59 b7 5e c0 db ed 27 | D.....nc?Y.^...' |
0019a070 | 00 00 00 00 | .... |
edx 637d49d0 |<6a>64 b8 fc 03 72 63 e8 40 69 f4 ff 8b 5d 08 8b | jd...rc.@i...].. |
637d49e0 | 75 10 89 75 98 33 ff 57 8b cb 8d 43 04 f7 d9 1b | u..u.3.W...C.... |
esi f1698100 | ?? ?? ?? ?? ?? ?? ?? ?? | ????????? |
f1698110 | ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? ?? | ???????????????? |
f1698120 | ?? ?? ?? ?? ?? ?? ?? | ??????? |
ebp 0019a0b0 | a2 74 03 76 ca 94 00 | ..t.v... |
0019a0c0 | 40 9b 00 07 00 00 00 00 07 81 69 f1 00 00 00 00 | @.........i..... |
0019a0d0 | aa 6a ad 00 00 00 00 00 | .j...... |


ScriptHeap: 187.81MB/215.96MB (30); 29.85MB
  • igazor's avatar
    igazor
    5 years ago
    The short answer is no, no one can really diagnose that. Since that statement alone would be exceedingly unhelpful, let me explain.

    Crash logs are notorious for not really providing much useful information and this one is no exception. The only things we can see from this one are that you have TONS of RAM on your system, so lack of it is not an issue, and your game crashed. You would already know both of those things, though.

    What the Access Violation bit is referring to is a specific RAM address. It means the game program found some data in there that it cannot possibly work with, it would have lost its mind if it had been allowed to continue on, so Windows stepped in, said something to the program like "You're drunk and it's time to go home," and crashed the game for you. Knowing which exact combination of 0s and 1s might have been in that RAM register or which precise one it is doesn't help at all.

    It's not always but often enough "bad" CC or a mod that causes these crashes. But it could also be the TS3 game program trying to reach for more than ~3.7 GB of RAM, which is certainly there and available to it, but as TS3 is a 32-bit only program it cannot be used without very bad things happening. In that case, either the program will crash or Error 12 upon trying to save, which is just as bad since no one wants to play a game that they cannot save. And sometimes it's both, meaning it's the bad CC or mod that is causing the game to suddenly call for more RAM than it can possibly use.

    Does this happen often and does any of the above give some clues as to what might have happened there?
  • ZeeGee1's avatar
    ZeeGee1
    Seasoned Hotshot
    5 years ago
    "igazor;c-17566769" wrote:
    so Windows stepped in, said something to the program like "You're drunk and it's time to go home," and crashed the game for you.


    Omg this is why I come read these threads. LOL
  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Glad to hear that did the trick for you @Carad0!

    As usual folks, please be cautious when changing any system files or permissions like this, as those are tested at your own risk.

    This thread itself is fairly old at this point so it is being locked to avoid further necroposting, thanks!
  • m3wlissa's avatar
    m3wlissa
    5 years ago
    "igazor;c-17566769" wrote:

    Does this happen often and does any of the above give some clues as to what might have happened there?


    Thank you - no, I just reinstalled the Sims 3 this weekend (new computer). I put a bit of CC in the game, and 3 nraas mods. I will try taking the CC out and see if it helps. It has crashed a total of 3 times now - I am unsure what is triggering it.
  • adams1ph0ne's avatar
    adams1ph0ne
    3 years ago
    I have found out how to fix this.

    1. Find your C:\Windows\System32\d3d9.dll
    2. Right click on it, select Properties and go to the Security Tab.
    3. Under Group Name or Users if you only have TrustedInstaller with all permisions set to allow. Then you'll need to change all the other users and groups to Allow too by ticking the boxes.
    4. If you can't tick the boxes, follow the steps in this video but just for the d3d9.dll file rather than for the whole of System32.


    This has fixed all Sims 3 d3d9.dll access violation errors for me on Windows 10.

    E.g.
    type: ACCESS_VIOLATION reading address 0x00000011
    address: 0x68186a46 "C:\WINDOWS\SYSTEM32\d3d9.dll":0x0001:0x00135a46

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