Forum Discussion

Changkra's avatar
Changkra
New Traveler
5 years ago

Cannot stay logged into the website

My P.C. has been upgraded so I have had to re install the Sims 3 4 etc. only i am having problems installing store bought items through download dashboard. I have managed to install approx 27 pages of 53 but can no longer install anything.

The Sims 3 launcher is coming up blank on the welcome page and each time I try to install an item the launcher is repeatedly asking for log in details and will not accept correct details given, even though I am logged in.

Does anyone have any ideas on how to continue installing or do I have to uninstall the game and start again?

thanks in advance.

4 Replies

  • Try clearing browser history on Internet Explorer even if you don't use it because the game uses it for some reason.
  • You're welcome. I hope it works out for you. I had to do this yesterday after Origin and the old TS3 site had problems with logging in... :)
  • I'm having the same problem, but I tried clearing Internet Explorer and it didn't work.

About The Sims 3 General Discussion

Connect with fellow Simmers and share your experiences in The Sims 3 official community.6,552 PostsLatest Activity: 4 days ago