Forum Discussion

spankenstein89's avatar
4 years ago

For some reason I can't buy SimPoints.

I tried buying SimPoints so I can purchase Lunar Lakes, but they seem unavailable. I clicked on "Buy SimPoints" at the Sims 3 store but all I get is an error message. Does anyone know if it's temporarily down, or if they've been discontinued?
Thanks!
  • suzses's avatar
    suzses
    Seasoned Newcomer
    @spankenstein89 @PalmArrow I can bring it up directly in Origin, too. It looks to be working fine, although I stopped before completing a purchase since I don't need any.
  • Yeah, they removed the ability for the TS3 Store itself to handle cash/credit card transactions years ago and Origin became the exclusive purchasing agent. Then every time they rearrange the content within Origin, the older links from the Store to what you are supposed to be seeing get broken.

    Point bundles can still be purchased from Origin (the app or the Origin.com website for those of us on 1.67 who don't have Origin actually installed) and redeemed back at the Store as long as your account credentials between the two match.
  • PalmArrow's avatar
    PalmArrow
    Seasoned Hotshot
    @spankenstein89, I've only ever bought them through Origin. I think the "Buy Simpoints" button at the Sims 3 Store should be a link to the Origin store. Perhaps it's broken now.
  • "PalmArrow;c-17950888" wrote:
    @spankenstein89, I've only ever bought them through Origin. I think the "Buy Simpoints" button at the Sims 3 Store should be a link to the Origin store. Perhaps it's broken now.


    It was working a couple of days ago, but it's not opening anymore. The link still goes to Origin, but to an error page. The points for all Origin games seem to be down, not just Sims 3.
  • PalmArrow's avatar
    PalmArrow
    Seasoned Hotshot
    If I open Origin Store and search for "Sims 3" I get the option to buy simpoints at the very end of the results, after Monte Vista, Dragon Valley and Barnacle Bay. Have you tried searching instead of the direct link?
  • Okay, thanks everyone for your comments. I have Origin installed, so I'll try it again that way. Thanks!