I asked for help and was given a site to click on. But It was the help screen I already used to contact origin. They finally sent me a email but it was just for more help sights. So no help, and my first post was closed so I've been getting no help. The problem is I'm a sims 4 player I got a new computer that could handle sims 3 so I bought it and several packs. Origin installed all of it. But then I bought the world pack and the future pack and they did not install. I went to google and it told me I had to get a code etc. I did all that it shows the worlds purchased but it won't load to my game. Then another issue popped up Origin opens to page for password I put it in then it opens to origin screen but nothing is there. Just a blinking screen. so I can't open my games or repair etc. And I found another answer for loading the packs and I wanted to try that. It says to go to Origin, my game library, right click sims 3, view game ordered and I could download from there. But I can't because ORIGIN WON"T OPEN !!!