Forum Discussion

Seasoned Newcomer

5 months ago

Add on doesnt launch Ambition and World adventures sims 3

Hi all, im making another attempt to try to fix this. Ive been having this issue for about 8 years now and still i want to solve it. I use the EA app and i have 3 add ons with my Sims 3. Seasons wo...

Community Manager

5 months ago

Hello Eikie90

It sounds like this pack was removed from your account and you would need to repurchase in order to access and play.

This isn't something we can check on over the forums as we don't have access to your account information, but live support can check your entitlements for these packs and see what's happened. Please submit a new case on the site here so they can look into this- be sure you attach this forum conversation conversation when you reach out there so the team has further information to reference.

lilianilly

Can you let me know which packs specifically you're having issues with?