Analysis - freezing/crashing when trying to check into a resort

1.yes (do i have to?...its alot eheh...)
2.1.55
3.existing IP
4.premade
5.EA
6.not sure...sorry but i know its not Mac
7.DVD
8.home
9.the one that doesnt have the overly large tower, the tower one has no desk receptionist
10.diver
11/12.havent tried
13.fishing, diving, collecting(rocks and jewels), alchemy
14.new
i don't wanna delete him and im new in writing in a forum so yeah...help?
the diving motion the sim makes is fun to watch(even if he's a werewolf)